I get Blue screen at shutdown

By g4mer
Aug 14, 2009
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  1. I recently Installed Windows Vista Ultimate 32-bit with SP1. Everytihng works fine except when i try to turn off PC, before it's turned off, i get Blue screen that doesn't say anything and then after 3-4 seconds PC restart's. I can only use Power button to turn it off (that will damage hard disk). When i turn it back on, i get this massage from windows:
    "Windows has recovered from unexpected shutdown"

    When i click details i get this:
    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.0.6001.2.1.0.256.1
    Locale ID: 1033

    Additional information about the problem:
    BCCode: 44
    BCP1: 84C67B46
    BCP2: 00000E7A
    BCP3: 00000000
    BCP4: 00000000
    OS Version: 6_0_6001
    Service Pack: 1_0
    Product: 256_1

    Files that help describe the problem:
    C:\Windows\Minidump\Mini081409-04.dmp
    C:\Users\Srdjan\AppData\Local\Temp\WER-32796-0.sysdata.xml
    C:\Users\Srdjan\AppData\Local\Temp\WER9E62.tmp.version.txt

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    When i go to Minidump i get some wierd letter's that don't mean anything, and i can't copy that here because it's too long and my PC freeze's.
    And when i go to "C:\Users\Srdjan\AppData\Local\Temp\WER9E62.tmp.version.txt"
    i get this:

    Windows NT Version 6.0 Build: 6001 Service Pack 1
    Product (0x1): Windows Vista (TM) Ultimate
    Edition: Ultimate
    BuildString: 6001.18000.x86fre.longhorn_rtm.080118-1840
    Flavor: Multiprocessor Free
    Architecture: X86
    LCID: 1033

    And when i go to "C:\Users\Srdjan\AppData\Local\Temp\WER9E62.tmp.version.txt"
    there i get some very very long text that i don't know what it means.
    I can give you just start of the document:

    <?xml version="1.0" encoding="Unicode" ?>
    <SYSTEMINFO>
    <SYSTEM>
    <OSNAME>Windows Vista (TM) Ultimate Professional</OSNAME>
    <OSVER>6.0.6001 1.0</OSVER>
    <OSLANGUAGE>1033</OSLANGUAGE>
    <ARCHITECTURE>0</ARCHITECTURE>
    <PRODUCTTYPE>1</PRODUCTTYPE>
    </SYSTEM>
    <MEMORYDIAGNOSTIC>
    </MEMORYDIAGNOSTIC>
    <DEVICES>
    <DEVICE>
    <DESCRIPTION>AMD K8 Processor</DESCRIPTION>
    <HARDWAREID>ACPI\AuthenticAMD_-_x86_Family_15_Model_47</HARDWAREID>
    <SERVICE>AmdK8</SERVICE>
    <DRIVER>amdk8.sys</DRIVER>
    </DEVICE>
    <DEVICE>
    <DESCRIPTION>ACPI Fixed Feature Button</DESCRIPTION>
    <HARDWAREID>ACPI\FixedButton</HARDWAREID>
    </DEVICE>
    <DEVICE>
    <DESCRIPTION>Programmable interrupt controller</DESCRIPTION>
    <HARDWAREID>ACPI\PNP0000</HARDWAREID>
    </DEVICE>
    <DEVICE>
    <DESCRIPTION>System timer</DESCRIPTION>
    <HARDWAREID>ACPI\PNP0100</HARDWAREID>
    </DEVICE>
    <DEVICE>
    <DESCRIPTION>Direct memory access controller</DESCRIPTION>
    <HARDWAREID>ACPI\PNP0200</HARDWAREID>
    </DEVICE>
    <DEVICE>
    <DESCRIPTION>Standard PS/2 Keyboard</DESCRIPTION>
    <HARDWAREID>ACPI\PNP0303</HARDWAREID>
    <SERVICE>i8042prt</SERVICE>
    <DRIVER>i8042prt.sys</DRIVER>
    </DEVICE>
    Everything furthure is the same, just other hardwares and devices are shown.
    Im not sure but i think i didnt get this before i installed sp1 for Windows Vista.
  2. Route44

    Route44 TechSpot Ambassador Posts: 12,113   +23

    Question: When you shut down do you have USB devices attached? If so, unplug your USB devices just prior to shut-down and tell us if your issues persist..
  3. g4mer

    g4mer TechSpot Enthusiast Topic Starter Posts: 340

    I don't have any USB devices attached, and problem still continues.
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