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I need help with the blue screen of death

By jon1234
Jan 11, 2012
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  1. so a brief description of how it happened, i had something make my norton antivirus program go crazy and constantly warn me about malicious attacks through some java 9 program, and after i started getting attacked by something called cloud 9 something, idk what it was but anyways, to decided to use the norton power eraser tool to see if it could get rid of it, well anyways after running the program, or should i say during, i got my first BSOD, after that it kept getting it constantly, even if i just left my computer it would crash.... anyways here are the 5 last minidumps , if someone could look it over and see whats up, that would be really helpful, i want to know if i should do a full system restore or something else.
     

    Attached Files:

  2. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,244   +234

  3. jon1234

    jon1234 TS Rookie Topic Starter

    no i havent i look it over, thanks
     
  4. jon1234

    jon1234 TS Rookie Topic Starter

    ok so i did the memtest and the chkdsk , during the chkdsk, the computer went into a blue screen halfway through the test, the memtest said everything was fine.... what do i do now?
     
  5. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,244   +234

    You may have a bad or corrupt hard drive. If you can do a fresh install of Windows, it might be wise. Norton tends to make it hard to do anything else when the computer becomes corrupt and throws BSOD's
     

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