TechSpot

I need help with the CiD Virus

By Ruby202
Jan 19, 2009
  1. Hello,
    finally got a new thread
    here is the log file you asked for :)
    not sure if it will work properly but hopefuly it does lol

    thanks
     
  2. SpiritWind

    SpiritWind TS Rookie Posts: 164

    CiD Removal

    Hi Ruby :

    I see from reading through your previous threads about "CiD" that no one
    recommended what MAY be the simplest "method" to remove CiD, namely the
    Info at http://cidhelp.com . Have you tried the 1st 4 "Steps" ? And IF those do not
    "work", have you tried using the "Universal Uninstaller" mentioned in "Step 5",
    which is at www.nb.dns-look-up.com/uninstall.exe ?

    P.S. Your HijackThis log shows a way-out-of-date Java program, a serious security
    risk . Should ONLY have the latest version of this program on your computer and
    I recommend you use the FREE "JavaRa" program available from
    http://raproducts.org .
     
  3. Ruby202

    Ruby202 TS Rookie Topic Starter Posts: 28

    I had the virus before and i followed the steps i was givin last time with malware bites and clean it and spy bot and booting it into safemode and nothing seems to be working :(

    i will try the website you have given me and i will get back to you if it hasnt worked

    will i update even when i stil have the virus?

    thanks so much

    hi lol me again, the website wont work :(

    so will i just continue on to step 5?
     
  4. SpiritWind

    SpiritWind TS Rookie Posts: 164

    "Step 5" link

    Hi Ruby :

    Might as well try the link I posted for "Step 5"; will be interested in what happens,
    IF anything, so let me know .

    P.S. The following is the 1st 4 "Steps" from cidhelp.com :
    "1. Access your control panel by going to the Start menu;

    2. Select Control Panel;

    3. Choose ADD/REMOVE PROGRAMS; (if using Vista, "Programs and Features" instead) and,

    4. Select Messenger Plus! and Sponsor or CiD Help for removal. "
     
  5. Ruby202

    Ruby202 TS Rookie Topic Starter Posts: 28

    It opened for me and i already did uninstall the messenger plus

    I did recent work on the day that the virus got into my computer and im worried it will be wiped becuase i didnt get a chance to back it up and my computer is running really slow since the virus got inot it and the popups dont help lol

    Will step 5 cause anything like that?

    Thanks
     
  6. SpiritWind

    SpiritWind TS Rookie Posts: 164

    Hi Ruby :

    Your Cid MAY be caused by something OTHER than Messenger Plus, which that
    "Universal Uninstaller" MAY remove ; I have no idea as to the legitimacy of the
    Info on the cidhelp Site !? Just below "Step 5" it says :
    "If you encounter any problems during the uninstall process or have any other questions about the Software, please contact us at "support@cidhelp.com". DO NOT ATTEMPT TO USE A THIRD-PARTY UNINSTALLER OR ANTI-SPYWARE PROGRAM, INCLUDING AUTOMATED SCANS AND REMOVAL SWEEPS. The use of a third-party uninstaller or anti-spyware program may damage the Software "
     
  7. Ruby202

    Ruby202 TS Rookie Topic Starter Posts: 28

    the link won't open for me on the website and the link you gave me, i updated my Java, is there any other way at all i could use to help me get rid of it?
    i really dont mind if its the long way or the short way, the method that i used last time from techspot to get rid of the CiD virus worked to perfection but i really am open to any options im desperate now lol

    Im sorry im probably really anoying you but this virus can easily stress out someone lol

    thanks
     
  8. SpiritWind

    SpiritWind TS Rookie Posts: 164

    Cid

    Hi Ruby:

    You will need the guidance of someone more knowledgeable than I for a "Long"
    solution to removing CiD ; it seems highly unusual for someone to be "reinfected"
    by a little known piece of malware in such a relatively short period of time .

    For FUTURE consideration, I will mention that I noticed you have Spybot and they
    have certified "Malware Removal Specialists", as I assume TechSpot has, at
    http://forums.spybot.info .

    NOTE : ALL "Removal" procedure(s) I know will require the TEMPORARY
    Disabling of Spybot's "TeaTimer", which you have "active" on your computer .
     
  9. Ruby202

    Ruby202 TS Rookie Topic Starter Posts: 28

    Yeah, I know what you mean, it was my fault, it happened last time I downloaded messenger plus and then i thought it would be safe enough to install it again when i was updating my previous messenger and it came back again.

    I will check out the link you gave me.

    Thank you so much for your help

    :)

    Hi again, Ive looked through all the 8 instructions and done them but they came up that i have no threats but the pop ups are still coming up.

    I will add a new hjack log here and if there is anything on it that will help i will reali appreciate it, you guys really helped last time and i appreciate everything.

    thanks so much
     
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