I think I've killed it but am not sure

[micky1010]

Hi all, I managed to pick up a nasty virus a couple of days ago that AVG couldn't detect, HJT could but couldn't fix it. It stopped all my autorun programs from working, came up with a floating point error, loaded up advertising websites and wouldn't let me shut down the computer, I had to power it off every time.
Today though AVG found it when booting up and stopped it from working although the autorun program kept trying to run the dll's. I have now followed all steps in your prelimunary removal instructions and it appears to have gone completley but I enclose the three logs as requested, if you could just confirm that they look ok for me.

Thanks

Ps. I followed the steps to get the AVG to quarantine the files but it still states no action taken in the log even though it said quarantined in the scan.

 

[kritius]

Thats the oldest version of HJT ive seen in a while and you didnt get it in our prelim instructions,

Go to add/remove programs and unistall HijackThis

HighjackThis Instructions

• Make sure you have the LATEST version of HJT (currently v2.0.2) it can be downloaded from HERE
• Run the HijackThis Installer and it will automatically place HJT in its own folder, usually C:\Program Files\Trend Micro\HijackThis. Please don't change the directory as it is necessary to create backups.
• After installing, the program launches automatically, select Scan now and save a log
• After the scan is complete attach the log into your reply.

Do not attempt to fix any item yet.
Do not add anything to the ignore list.
Don't use the AnalyseThis button, its findings are dangerous if misinterpreted.

 

[micky1010]

Update

I thought I had the latest version as I only updated it a few months ago, anyway have installed the new one now and scan log is attached.

Thanks

 

[kritius]

You had 1.98.2, the current version is 2.0.2 looking over it now.

 

[kritius]

Fix entries using HiJackThis

• Launch HiJackThis
• Click the Do a system scan only button
• Put a check next to the entries listed below

O2 - BHO: ZoneAlarm Spy Blocker BHO - {F0D4B231-DA4B-4daf-81E4-DFEE4931A4AA} - C:\Program Files\ZoneAlarmSB\bar\1.bin\SPYBLOCK.DLL
O3 - Toolbar: ZoneAlarm Spy Blocker - {F0D4B239-DA4B-4daf-81E4-DFEE4931A4AA} - C:\Program Files\ZoneAlarmSB\bar\1.bin\SPYBLOCK.DLL
O4 - HKLM\..\Run: [AlcxMonitor] ALCXMNTR.EXE
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll (file missing)
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll (file missing)
O16 - DPF: {DBFECB3F-B78F-442E-AE46-4952E6F17545} (Bonusprint Image Uploader Version 3.5) - http://webalbum.bonusprint.com/ukipc01/downloads//ImageUploader3.cab
O20 - Winlogon Notify: yayvurpm - yayvurpm.dll (file missing)

• IMPORTANT: Do NOT click fix until you exit all browser sessions including the one you are reading in right now
• Click the Fix checked button and close HiJackThis
• Reboot HijackThis if necessary

Files marked in RED are optional for you, here is an explanation,

ZoneAlarm Spy Blocker

Since recently, Zonealarm decided to include a "ZoneAlarm Spy Blocker toolbar" as well which is an optional during install.

However, this Toolbar now uses the AskJeeves/Ask.com searchengine.

Reboot into safe mode.

Restart your computer and as soon as it starts booting up again continuously tap F8. A menu should come up where you will be given the option to enter Safe Mode.

Please go to Start > Control Panel > Add/Remove Programs and remove the following (if present):

ZoneAlarm Spy Blocker

Please note any other programs that you don't recognize in that list in your next response.

Using Windows Explorer (to get there right-click your Start button and go to "Explore"), please delete these folders (if present):

C:\Program Files\ZoneAlarmSB

Using Windows Explorer (to get there right-click your Start button and go to "Explore"), please delete these files (if present):

C:\WINDOWS\System32\msjava.dll
C:\WINDOWS\System32\msjava.dll


Go to start, and do a search for ALCXMNTR.EXE

After that, Reboot, and post a new HijackThis log here in a reply along with a fresh ComboFix scan.

 

[micky1010]

Are you sure about deleting the ALCXMNTR, I thought that this is part of my sound card software?

 

[kritius]

See HERE for the reason.

 

[micky1010]

Ok done, I have decided to keep the zonealarm toolbar as every little helps so I haven't removed that.
Attached are the new combofix log and HJT log, I have looked through the HJT log and cannot see anything that I know ought to be there except maybe for the three R1s about MSN search page, are these here because I have asked to use google as my search engine instead of MSN?

 

[kritius]

I would advise getting rid of it, but its up to you, and those entries are fine,

COMBOFIX-Script

• Please open Notepad (Start -> Run -> type notepad in the Open field -> OK) and copy and paste the text present inside the code box below:
  
  

  File::
  C:\WINDOWS\system32\xxjweaym.ini
  
  Folder::
  C:\VundoFix Backups

• Save this as CFScript.txt and change the "Save as type" to "All Files" and place it on your desktop.
  
  
  
  
  
• Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before following the steps below. They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results".
• Referring to the screenshot above, drag CFScript.txt into ComboFix.exe.
• ComboFix will now run a scan on your system. It may reboot your system when it finishes. This is normal.
• When finished, it shall produce a log for you. Copy and paste the contents of the log in your next reply.

CAUTION: Do not mouse-click ComboFix's window while it is running. That may cause it to stall.

Please download ATF Cleaner by Atribune.
This program is for XP and Windows 2000 only

• 
  Double-click ATF-Cleaner.exe to run the program.
  Under Main choose: Select All
  Click the Empty Selected button.

If you use Firefox browser

• Click Firefox at the top and choose: Select All
  Click the Empty Selected button.
  NOTE: If you would like to keep your saved passwords, please click No at the prompt.

If you use Opera browser

• Click Opera at the top and choose: Select All
  Click the Empty Selected button.
  NOTE: If you would like to keep your saved passwords, please click No at the prompt.

Click Exit on the Main menu to close the program.
For Technical Support, double-click the e-mail address located at the bottom of each menu.

I would like you to do an online scan so that we can what else may be in your system,
Run Kaspersky online scanner
With the exception of Internet Explorer, which must be used for this scan, keep ALL programs closed
Note: It is recommended to disable onboard antivirus program and antispyware programs while performing scans to speed up scan time and to make sure there are no conflicts.
Do not go surfing while your resident protection is disabled!
Once the scan is finished remember to re-enable resident antivirus protection along with whatever antispyware application you use.

Do an online scan with Kaspersky Online Scanner in Internet Explorer. You will be prompted to install and run an ActiveX component from Kaspersky, Click Yes.
Note for Internet Explorer 7 users: If at any time you have trouble with the accept button of the licence, click on the Zoom tool located at the right bottom of the IE window and set the zoom to 75%. Once the licence accepted, reset to 100%.

• The program will launch and then start to download the latest definition files.
• Once the scanner is installed and the definitions downloaded, click Next.
• Now click on Scan Settings
• In the scan settings make sure that the following are selected:
  o Scan using the following Anti-Virus database:
  o Extended (If available, otherwise use standard)
  o Scan Options:
  o Scan Archives
  o Scan Mail Bases
• Click OK
• Under select a target to scan, select My Computer
• The scan will take a while so be patient and let it run.
• Please do not use your computer while the scan is running. Once the scan is complete it will display if your system has been infected.
• Click the Save Report As... button (see red arrow below)
  
  
  
  
  
• In the Save as... prompt, select Desktop
• In the File name box, name the file
• In the Save as type prompt, select Text file (see below)
  
  
  
  
  
• Include the report in your next post.

 

[micky1010]

Kasperskys scan done and report enclosed.

 

[micky1010]

last Combofix report aswell.

thanks

 

[kritius]

Just some cleaning up really to do now,

Delete the three tools from step 10 of the prelim instructions by dragging them to the recycle bin and then emptying it,

Please download the OTMoveIt2 by OldTimer.

• Double-click OTMoveIt2.exe.
• Click the CleanUp! button.
• Select Yes when the "Begin cleanup Process?" prompt appears.
• If you are prompted to Reboot during the cleanup, select Yes.
• The tool will delete itself once it finishes, if not delete it by yourself.

Note: If you receive a warning from your firewall or other security programs regarding OTMoveIt2 attempting to contact the internet, please allow it to do so.

• Disable and Enable System Restore. - If you are using Windows XP or Vista then you should disable and re-enable system restore to make sure there are no infected files found in a restore point.
  
  You can find instructions on how to enable and re-enable system restore here:
  
  Windows XP System Restore Guide
  
  or
  
  Windows Vista System Restore Guide

Re-enable system restore with instructions from tutorial above

• Make your Internet Explorer more secure - This can be done by following these simple instructions:
• From within Internet Explorer click on the Tools menu and then click on Options.
• Click once on the Security tab
• Click once on the Internet icon so it becomes highlighted.
• Click once on the Custom Level button.
• Change the Download signed ActiveX controls to Prompt
• Change the Download unsigned ActiveX controls to Disable
• Change the Initialize and script ActiveX controls not marked as safe to Disable
• Change the Installation of desktop items to Prompt
• Change the Launching programs and files in an IFRAME to Prompt
• Change the Navigate sub-frames across different domains to Prompt
• When all these settings have been made, click on the OK button
• If it prompts you as to whether or not you want to save the settings, press the Yes button.
• Next press the Apply button and then the OK to exit the Internet Properties page.

• Update your AntiVirus Software - It is imperitive that you update your Antivirus software at least once a week (Even more if you wish). If you do not update your antivirus software then it will not be able to catch any of the new variants that may come out.
  
  
• Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.
  
• Install Spybot - Search and Destroy - Install and download Spybot - Search and Destroy with its TeaTimer option.
  
  This will provide real-time spyware & hijacker protection on your computer alongside your virus protection. You should also scan your computer with program on a regular basis just as you would an anti virus software. A tutorial on installing & using this product can be found here:
  
  Instructions for Spybot S & D
  
  
• Install SpywareBlaster - SpywareBlaster will added a large list of programs and sites into your Internet Explorer settings that will protect you from running and downloading known malicious programs.
  
  A tutorial on installing & using this product can be found here:
  
  Using SpywareBlaster to protect your computer from Spyware and Malware
  
  
• Update all these programs regularly - Make sure you update all the programs I have listed regularly. Without regular updates you WILL NOT be protected when new malicious programs are released.

Follow this list and your potential for being infected again will reduce dramatically.

Here are some additional utilities that will enhance your safety

• MVPS Hosts file <= The MVPS Hosts file replaces your current HOSTS file with one containing well know ad sites etc. Basically, this prevents your computer from connecting to those sites by redirecting them to 127.0.0.1 which is your local computer
• Comodo BOCLEAN <= Stop identity thieves from getting personal information. Instantly detects well over 1,000,000 unique, variant and repack malware in total. And it's free.
• Winpatrol <= Download and install the free version of Winpatrol. a tutorial for this product is located here:
  Using Winpatrol to protect your computer from malicious software

Stand Up and Be Counted ---> Malware Complaints <--- where you can make difference!

The site offers people who have been (or are) victims of malware the opportunity to document their story and, in that way, launch a complaint against the malware and the makers of the malware.

Also, please read this great article by Tony Klein So How Did I Get Infected In First Place

 

[micky1010]

Thank you vey much for all your help, I have done all as per your last post except however for running OTMoveIt2.exe. When I click on your link and then on run it has crashed my system, the screen goes blank and you can hear the hard drive stop spinning. After that nothing works and I have to power off and back onto reboot, I tried it twice to make sure it wasn't just a coincidence and it happened both times?

 

[kritius]

Thats really strange, never heard of that happening before, i just checked on my system and it works fine.

I would definitley not try it again then.

• Click START then RUN
• Now type Combofix /u in the runbox and click OK
• 
• When shown the disclaimer, Select "2"