I opened up a web page to get an order confirmation and was unable to get it to print as a letter size. This PC running XP is a cash register and it also has a receipt printer hooked up to it. The page I wanted to print would not print as a letter size it would only print the page in the receipt size 40 column. I tried custom sizing it and it just went back to the receipt setting. Other documents printed out fine and in the end I copy and pasted the page into a word doc and that printed OK. I also made sure the printer was set to and office printer and not the receipt printer. I tried Custom print as well as Shrink to fit. Nothing. Any words of wisdom out there? Thanks.