Ie explorer is currently running with add-ons disabled

[jeanjarmann]

I am receiving an pop-up ie is currently running with add-ons disabled.

If I want to manage add ons it is grey.

 

[cj20032005]

Switch to firefox or another browser.

 

[almcneil]

You're launching the "Internet Explorer with no add-ons" shortcut. You need to find the shortcut for the full program. Check the Start -> All Programs, or search the Program Files directory for the Internet Explorer program (iexplorer.exe)

Best,
-- Andy

 

[jeanjarmann]

could you please explain more as I am really strugling with this whenever I open IE i am receiving this pop up which makes me a bit nervous as I am worried it might crash my computer what about hijack this could that possibly help?

 

[almcneil]

There are two ways to launch Internet Explorer, with add-ons enabled or without. You're clicking on the shortcut for the one with add-ons disabled. You want the one with add-ons enabled. if you click on the Start menu, you should see the Internet Explorer icon listed somewhere. Click on that one. If it works, then make a shortcut to your desktop for it.

Best,
-- Andy

 

[jeanjarmann]

Thanks for comming back

I tried that but it is just doing the same I have done a hijack scan attached my logLogfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:08:28 AM, on 10/27/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16735)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\HPQ\IAM\bin\asghost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\HPQ\HP ProtectTools Security Manager\PTHOSTTR.EXE
C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe
C:\WINDOWS\System32\DLA\DLACTRLW.EXE
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\hpq\HP Wireless Assistant\HP Wireless Assistant.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe
C:\WINDOWS\Sminst\Recguard.exe
C:\WINDOWS\SMINST\Scheduler.exe
C:\Program Files\Sony Ericsson\Mobile4\Application Launcher\Application Launcher.exe
C:\Program Files\Adobe\Photoshop Album Starter Edition\3.2\Apps\apdproxy.exe
C:\Program Files\Nokia\Nokia Software Launcher\NSLauncher.exe
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe
C:\WINDOWS\System32\regsvr32.exe
C:\Program Files\Intuwave\Shared\mRouterRuntime\mRouterConfig.exe
C:\Program Files\Nokia\Nokia PC Suite 6\PcSync2.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Windows Media Player\WMPNSCFG.exe
C:\Program Files\Intuwave\Shared\mRouterRuntime\mRouterRuntime.exe
C:\WINDOWS\system32\svchost.exe

 

[jeanjarmann]

ok thanks
it worked what do I do with the shortcut can i just delete them

 

[almcneil]

Yes, delete the ones that launch IE with add-ons disabled. Then make a shortcut of the one for add-ons enabled to the Desktop.

Best,
-- Andy

 

[jeanjarmann]

Thanks it is all sorted