IE missing from start & desktop

Inactive
By anishpm
Jul 30, 2011
Topic Status:
Not open for further replies.
  1. Dear Frends,

    i faced one virus attack on my pc last week. i mentioned the same in this forum and got the remedies also. http://www.techspot.com/vb/topic168331.html

    unfortunately after clearing the problem now i noticed that my Internet explorer is missing fro the start button, programs and from desktop also. i downloaded the new version from the net and installed. but its doenst came back to the above said locations. i can run it from its root dir. i strongly believe the virus still trying to make me in trouble.

    what to do ?
  2. Bobbye

    Bobbye Helper on the Fringe Posts: 16,392   +36

    Obviously what I told you on the previous thread was true: You should never follow directions given to someone else. If you want to do this right:

    If you would like us to check the system for malware, please follow the steps in the Preliminary Virus and Malware Removal thread HERE.

    NOTE: If you already have any of the scanning programs on the computer, please remove them and download the versions in these links.

    When you have finished, leave the logs for review in your next reply .
    NOTE: Logs must be pasted in the replies. Attached logs will not be reviewed.
    ========================================
    My Guidelines: please read and follow:
    • Be patient. Malware cleaning takes time and I am also working with other members while I am helping you.
    • Read my instructions carefully. If you don't understand or have a problem, ask me.
    • If you have questions, or if a program doesn't work, stop and tell me about it. Don't try to get around it yourself.
    • Follow the order of the tasks I give you. Order is crucial in cleaning process.
    • File sharing programs should be uninstalled or disabled during the cleaning process..
    • Observe these:
      [o] Don't use any other cleaning programs or scans while I'm helping you.
      [o] Don't use a Registry cleaner or make any changes in the Registry.
      [o] Don't download and install new programs- except those I give you.
    • Please let me know if there is any change in the system.
    If I have not replied for 2 days, you can send me a PM reminder. Include the URL of your thread. Please do not send me a PM to tell me your logs are up.
    If I don't get a reply from you in 5 days, the thread will be closed. If your problem persist, you can send a PM to reopen it.
    =====================================
    Do not follow any other directions while I am helping you.
Topic Status:
Not open for further replies.


Add New Comment

TechSpot Members
Login or sign up for free,
it takes about 30 seconds.
You may also...


Get complete access to the TechSpot community. Join thousands of technology enthusiasts that contribute and share knowledge in our forum. Get a private inbox, upload your own photo gallery and more.