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IE very very slow

By Mesuri
Nov 11, 2008
  1. IE on my friend's computer has become very very slow, almost stationery. I have pinged servers OK so the connection to the outside world works. I can't see what is wrong. Any ideas how to troubleshoot/fix?

    Many thanks
     
  2. cj20032005

    cj20032005 TS Rookie Posts: 55

    Have you tried reinstalling IE or looking for newer updates? Also, have you tried using another browser. Try using firefox or another browser.

    Is the rest of your computer slow too? Check for spyware and viruses.

    Look through all of your internet settings to make sure they are set right.
     
  3. Mesuri

    Mesuri TS Rookie Topic Starter

    Hi, We're running a full scan now but as the computer has full security I don't think that'll be the issue. When it started going slow, my friend upgraded to IE8 (beta). Apparantly it has got progressively slower since a house move, It was getting DSL from NTL before.
     
  4. Mesuri

    Mesuri TS Rookie Topic Starter

    Update information

    Scan revealed no problems

    Windows network diagnisis revealed:

    Last diagnostic run time: 11/11/08 21:32:31
    WinSock Diagnostic
    WinSock status

    info All base service provider entries are present in the Winsock catalog.
    info The Winsock Service provider chains are valid.
    error Provider entry MSAFD Tcpip [TCP/IP] could not perform simple loopback communication. Error -1.
    info Provider entry MSAFD Tcpip [UDP/IP] passed the loopback communication test.
    info Provider entry RSVP UDP Service Provider passed the loopback communication test.
    error Provider entry RSVP TCP Service Provider could not perform simple loopback communication. Error -1.
    error A connectivity problem exists with an installed LSP.
    action Automated repair: Reset WinSock catalog
    action Successfully executed: netsh winsock reset catalog
    info System restart required

    Network Adapter Diagnostic
    Network location detection

    info Using home Internet connection
    Network adapter identification

    info Network connection: Name=Local Area Connection, Device=VIA Rhine II Fast Ethernet Adapter, MediaType=LAN, SubMediaType=LAN
    info Network connection: Name=AXIS, Device=Intel(R) 536EP Modem, MediaType=PHONE, SubMediaType=NONE
    info Network connection: Name=VMCLite, Device=Intel(R) 536EP Modem, MediaType=PHONE, SubMediaType=NONE
    info Ethernet connection selected
    Network adapter status

    info Network connection status: Connected

    HTTP, HTTPS, FTP Diagnostic
    HTTP, HTTPS, FTP connectivity

    warn FTP (Passive): Error 12002 connecting to ftp.microsoft.com: The operation timed out
    error Could not make an HTTP connection.
    error Could not make an HTTPS connection.
    error Could not make an FTP connection.

    It seems there is a problem in winsock that the computer says it is correcting but if it does, it makes no difference!
     
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