Hi;
I have a very odd problem.
This is Windows XP Pro (SP3) and IE8 (current build for XP).
There are too many favorites to list without scrolling, and when I hit the down arrow at the bottom of the favorites list, IE freezes. If I use the star button to access favorites instead of the word "favorites" on the ribbon, I can scroll with the vertical scroll bar without any problems.
If I log onto another account, where there are many more favorites, the scroll feature works perfectly.
Thinking that there was one particular favorite that was messing things up, I temporarily removed all favorites to a temporary folder. Then I replaced enough of them to require scrolling, and sure enough, IE freezes when I hit the scroll arrow.
If I then replace the favorites with other ones, the same thing occurs, so the problem is not one particular favorite in the folder.
The fact that I can access all of the favorites by clicking the * button, and can use either method in another user account, it is obvious that there is something wrong with the particular user's IE settings.
I have run a scan for viruses and malware, and it comes up clean.
I believe there is one or two files that I need to delete, and have IE rebuild them when I run it again, but I don't know which file(s).
Any ideas?
Thanks
FW
I have a very odd problem.
This is Windows XP Pro (SP3) and IE8 (current build for XP).
There are too many favorites to list without scrolling, and when I hit the down arrow at the bottom of the favorites list, IE freezes. If I use the star button to access favorites instead of the word "favorites" on the ribbon, I can scroll with the vertical scroll bar without any problems.
If I log onto another account, where there are many more favorites, the scroll feature works perfectly.
Thinking that there was one particular favorite that was messing things up, I temporarily removed all favorites to a temporary folder. Then I replaced enough of them to require scrolling, and sure enough, IE freezes when I hit the scroll arrow.
If I then replace the favorites with other ones, the same thing occurs, so the problem is not one particular favorite in the folder.
The fact that I can access all of the favorites by clicking the * button, and can use either method in another user account, it is obvious that there is something wrong with the particular user's IE settings.
I have run a scan for viruses and malware, and it comes up clean.
I believe there is one or two files that I need to delete, and have IE rebuild them when I run it again, but I don't know which file(s).
Any ideas?
Thanks
FW
