TechSpot

IE8 hijacked...

By caremgr
Sep 14, 2011
  1. Need some serious help. I have been at this problem for two days now. Several days ago, all my program names under the program menu just disappeared. After working on it, I was able to restore my computer back to earlier stage, but not without complication.

    Symptoms after restore:
    1. Internet Explorer 8 and Google, and other searche engines redirecting my searches to other soliciting websites.
    2. Radio/TV interference running through my speakers, could be linked to my media center application.
    3. Seeing 2 iexplorer.exe show up in my task manager, sometimes even after ending the process.

    I have tried 2 Microsoft adware removal downloads, McAfee for AOL users program, and now Hijackthis. These programs did catch some problems that I did clear, but still having the same issues. I hope you can help me figure out what software is causing this with the attached hijackthis file.

    My son, around the 1st of this month, wanted some free zombie game, which I tried to download for him. I ended up removing 6-7 programs that came along with this software and I do not remember all of the extras and I do not know if I got the main program off either. But suspect this could be what is causing my problems.

    Thank you for any help you can give me. Have a great day!
     

    Attached Files:

  2. Bobbye

    Bobbye Helper on the Fringe Posts: 16,335   +36

    I have delete your previous thread. Please keep all information and logs together on this thread.

    We don't 'screen' for malware with HijackThis>
    If you would like us to check the system for malware, please follow the steps in the Preliminary Virus and Malware Removal thread HERE.

    NOTE: If you already have any of the scanning programs on the computer, please remove them and download the versions in these links.

    When you have finished, leave the logs for review in your next reply .
    NOTE: Logs must be pasted in the replies. Attached logs will not be reviewed.
    I will be glad to help once I get the logs to review>
    ==========================================
    My Guidelines: please read and follow:
    • Be patient. Malware cleaning takes time and I am also working with other members while I am helping you.
    • Read my instructions carefully. If you don't understand or have a problem, ask me.
    • If you have questions, or if a program doesn't work, stop and tell me about it. Don't try to get around it yourself.
    • Follow the order of the tasks I give you. Order is crucial in cleaning process.
    • File sharing programs should be uninstalled or disabled during the cleaning process..
    • Observe these:
      [o] Don't use any other cleaning programs or scans while I'm helping you.
      [o] Don't use a Registry cleaner or make any changes in the Registry.
      [o] Don't download and install new programs- except those I give you.
    • Please let me know if there is any change in the system.

    If I don't get a reply from you in 5 days, the thread will be closed. If your problem persist, you can send a PM to reopen it.

    Note: It is normal to have 2 or more iexplore.exe processes running with IE8.
    =====================================
     
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