Iexplorer in task manager, did all 8 steps

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PC freezes, programs freeze, windows wont shut down, etc. All started last Friday. Took PC to a tech shop and uopn return still have same problem especially with IE - 3-4 steps and it freezes. I'v run all instructions on your ste and here are the three logs requested.

Malwarebytes' Anti-Malware 1.41
Database version: 3235
Windows 5.1.2600 Service Pack 3

11/26/2009 7:29:45 AM
mbam-log-2009-11-26 (07-29-45).txt

Scan type: Full Scan (C:\|)
Objects scanned: 223082
Time elapsed: 57 minute(s), 51 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)


SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 11/26/2009 at 07:45 AM

Application Version : 4.31.1000

Core Rules Database Version : 4313
Trace Rules Database Version: 2177

Scan type : Quick Scan
Total Scan Time : 00:12:53

Memory items scanned : 250
Memory threats detected : 0
Registry items scanned : 503
Registry threats detected : 0
File items scanned : 9815
File threats detected : 19

Adware.Tracking Cookie
C:\Documents and Settings\HelpAssistant\Cookies\administrator@microsoftwindows.112.2o7[1].txt
C:\Documents and Settings\HelpAssistant\Cookies\administrator@azjmp[2].txt
C:\Documents and Settings\HelpAssistant\Cookies\administrator@interclick[2].txt
C:\Documents and Settings\HelpAssistant\Cookies\administrator@server.iad.liveperson[2].txt
C:\Documents and Settings\HelpAssistant\Cookies\administrator@server.iad.liveperson[3].txt
C:\Documents and Settings\HelpAssistant\Cookies\administrator@crackberry[2].txt
C:\Documents and Settings\HelpAssistant\Cookies\administrator@server.iad.liveperson[1].txt
C:\Documents and Settings\HelpAssistant\Cookies\administrator@bs.serving-sys[2].txt
C:\Documents and Settings\HelpAssistant\Cookies\administrator@chitika[2].txt
C:\Documents and Settings\HelpAssistant\Cookies\administrator@questionmarket[2].txt
C:\Documents and Settings\HelpAssistant\Cookies\administrator@specificclick[2].txt
C:\Documents and Settings\HelpAssistant\Cookies\administrator@ad.yieldmanager[2].txt
C:\Documents and Settings\HelpAssistant\Cookies\administrator@content.yieldmanager[3].txt
C:\Documents and Settings\HelpAssistant\Cookies\administrator@microsoftsto.112.2o7[1].txt
C:\Documents and Settings\HelpAssistant\Cookies\administrator@serving-sys[1].txt
C:\Documents and Settings\HelpAssistant\Cookies\administrator@ads.sun[1].txt
C:\Documents and Settings\HelpAssistant\Cookies\administrator@kontera[2].txt
C:\Documents and Settings\HelpAssistant\Cookies\administrator@msnportal.112.2o7[1].txt
C:\Documents and Settings\HelpAssistant\Cookies\administrator@forums.crackberry[2].txt


Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:47:29 AM, on 11/26/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\AVG\AVG8\avgrsx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Creative\ShareDLL\CtNotify.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Creative\ShareDLL\MediaDet.Exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
O2 - BHO: RoboForm - {724d43a9-0d85-11d4-9908-00400523e39a} - C:\Program Files\Siber Systems\AI RoboForm\roboform.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: &RoboForm - {724d43a0-0d85-11d4-9908-00400523e39a} - C:\Program Files\Siber Systems\AI RoboForm\roboform.dll
O4 - HKLM\..\Run: [Disc Detector] C:\Program Files\Creative\ShareDLL\CtNotify.exe
O4 - HKLM\..\Run: [MSConfig] C:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe /auto
O9 - Extra button: Fill Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F46} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html
O9 - Extra 'Tools' menuitem: Fill Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F46} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html
O9 - Extra button: Save - {320AF880-6646-11D3-ABEE-C5DBF3571F49} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComSavePass.html
O9 - Extra 'Tools' menuitem: Save Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F49} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComSavePass.html
O9 - Extra button: RoboForm - {724d43aa-0d85-11d4-9908-00400523e39a} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html
O9 - Extra 'Tools' menuitem: RoboForm Toolbar - {724d43aa-0d85-11d4-9908-00400523e39a} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O15 - Trusted Zone: .rapmls.com[/url]
O16 - DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} (SysProWmi Class) - http://support.dell.com/systemprofiler/SysPro.CAB
O16 - DPF: {0854D220-A90A-466D-BC02-6683183802B7} (PrintPreview Class) - http://nei.fnismls.com/Paragon/Codebase/FNISPrintControl.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.microsoft.com/win...ls/en/x86/client/wuweb_site.cab?1199571742828
O16 - DPF: {67DABFBF-D0AB-41FA-9C46-CC0F21721616} (DivXBrowserPlugin Object) - http://download.divx.com/player/DivXBrowserPlugin.cab
O16 - DPF: {6D2EF4B4-CB62-4C0B-85F3-B79C236D702C} (ContactExtractor Class) - http://www.facebook.com/controls/contactx.dll
O16 - DPF: {6DE617B8-49C0-40F8-8118-D2C3741F1C28} (SetTrustedSitesControl.clsReg) - http://medialaxi.rapmls.com/tools/MlsToTrusted/rapmls/SetTrustedSitesControl.dll
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/mic...ls/en/x86/client/muweb_site.cab?1200011503734
O16 - DPF: {A7DB6550-3269-11D4-8C30-0001023CA9DC} (Vault Files Downloader) - https://vault.alamode.com/cab/vfd.cab
O16 - DPF: {F5D98C43-DB16-11CF-8ECA-0000C0FD59C7} (ActiveCGM Control) - http://maps.cityoffortwayne.org/ACGM/acgm.cab
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O20 - Winlogon Notify: avgrsstarter - C:\WINDOWS\SYSTEM32\avgrsstx.dll

--
End of file - 4962 bytes


Please help me, I have 5 reports that are overdue and need to get don so I can get paid. I'm desparate. Thanks, Kurt
 
Hi Kurt,
that's my first name too. What did the tech shop tell you? This may be a problem with memory or corrupted files on your hard drive and not a virus or malware problem
 
Hi Kurt,
that's my first name too. What did the tech shop tell you? This may be a problem with memory or corrupted files on your hard drive and not a virus or malware problem

I agree, according to HijackThis, you don't have any problems and all you have on your computer is adware which I'm guessing you deleted.
 
Unfortunately, no one noticed there are no Services listed in the HijackThis log.

Kurtman, there should be a section on the bottom of the HijackThis log with 023 entries. If all of those Services have been disabled, your system isn't going to run. Suggest you rescan with HJT and paste in new, complete log. If the Services still aren't listed, then I will refer you to a different forum.

Tmagic andf AnonymousSurfer, neither of you should be replying in the forum.
 
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