hi there,
im having a problem with my vaio webcam.
most of times it doesnt work..
in the device manager it appears as "other drivers"
inside have two
1- 5U876 device
the device status says: The drivers for this device are not installed. (Code 28)
There is no driver selected for the device information set or element.
To find a driver for this device, click Update Driver.
2- unknow device (this one appeared after i tryed to install another driver, not from vaio website)
this one says: No drivers are installed for this device.
ps: after installing this second driver, the next day the camera was working again after a long time. then stoped again.
and every time i try to install it says windows couldnt install, or say this driver is for windows vista, eventhough i took from the right place for my model and OS in vaio website.
however rarely the cam with apparently no reason starts to work again.
then in the devices manager it apear as "image devices" if im not wrong
with these drivers: \arcsoftksufilter.sys
\ksthunk.sys
\usbvideo.sys
i already sent my laptop to the assistance they said they changed the webcam but the problem still
i checked in the system information/components/problem devices and shows this 5U876 device USB\VID_05CA&PID_18FF\5&354E63ED&0&2 The drivers for this device are not installed.
i already installed original config many times, also uninstalled and intalled the driver many times
please help me i most use my computer to video conference and at this moment im thinking in throw this @#$%^%^ in the river... thanks
im having a problem with my vaio webcam.
most of times it doesnt work..
in the device manager it appears as "other drivers"
inside have two
1- 5U876 device
the device status says: The drivers for this device are not installed. (Code 28)
There is no driver selected for the device information set or element.
To find a driver for this device, click Update Driver.
2- unknow device (this one appeared after i tryed to install another driver, not from vaio website)
this one says: No drivers are installed for this device.
ps: after installing this second driver, the next day the camera was working again after a long time. then stoped again.
and every time i try to install it says windows couldnt install, or say this driver is for windows vista, eventhough i took from the right place for my model and OS in vaio website.
however rarely the cam with apparently no reason starts to work again.
then in the devices manager it apear as "image devices" if im not wrong
with these drivers: \arcsoftksufilter.sys
\ksthunk.sys
\usbvideo.sys
i already sent my laptop to the assistance they said they changed the webcam but the problem still
i checked in the system information/components/problem devices and shows this 5U876 device USB\VID_05CA&PID_18FF\5&354E63ED&0&2 The drivers for this device are not installed.
i already installed original config many times, also uninstalled and intalled the driver many times
please help me i most use my computer to video conference and at this moment im thinking in throw this @#$%^%^ in the river... thanks