Im Infected

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Hi,

Have you tried unhiding your system files? See how HERE.

Regarding the listed infections by AVG, no worries about them as they are mostly tracking cookies, which can easily be cleared from your internet cache. In fact many of them come from techspot, because our site has functions which allow users to see each other online and our activity on the forums etc.

You can also delete the entire C:\Qoobox as it is no longer needed now.


Regards,
Your friendly momok =)

This thread is for the use of Untamed Desirez only. Please don't post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.
 
Hi momok,

I just deleted the QOOBOX file folder. I did another run and still couldn't find the Perflib_Perfdata_520.dat file folder. I exposed the hidden folders and still didnt come up with anything. Could this file be named something other than this? I did a complete search on my hard drives and then I ran one on my computer.
 
Hi,

In that case the offending file is most likely gone. Sometimes the files disappear once the infections are cleaned during the process.

You can go ahead with your system restore turn off/on steps.

Regards,
Your friendly momok =)

This thread is for the use of Untamed Desirez only. Please don't post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.
 
Unable to load Programs

Every since I completed these steps I have not been able to open my " Add/Remove Programs " in regualr mode. However when I load up in safe mode it has no problem loading. When I Go through my " CONTROL PANEL " or just through my " START " button it opens the window like its going to load and then it just freezes. Can you please tell me what I need to do. Also when I try to access other programs sometimes it will say " Unable to read WINDOWS INSTALLER " . " MISSING FILE or FILE HAS BEEN DELETED " . Then it says make sure the file path is correct. I dont know how this happend I followed ALL of the instructions given when I was eliminating my virus. Plz help .
 
Unable to load programs

After removing a virus from my computer I am now unable to open my " Add/Remove Programs " in regualr mode. However when I load up in safe mode it has no problem loading. When I Go through my " CONTROL PANEL " or just through my " START " button it opens the window like its going to load and then it just freezes. Can you please tell me what I need to do. Also when I try to access other programs sometimes it will say " Unable to read WINDOWS INSTALLER " . " MISSING FILE or FILE HAS BEEN DELETED " . Then it says make sure the file path is correct. I am also unable to Download or install " WINDOWS UPDATES " or " JAVA UPDATES " via the little icon on the desk top bar or start button. Per your request I am posting this new thread and I have downloaded and ran the HJT. Thank you.
 
Yes I did but when I clicked on the icon that I sent to the desk top from the C Drive it loaded another icon that said HijackThis. Now I have 2 of them on my desk top. The 1 I have in my " C " program is still named Analyze.exe . I dont know why it did this.
 
Its not cooperating

I'm sorry I was saving the file to the C Drive I wasn't saving it to C Drive Program Files. I think I did it right this time .
 
Still nothing nasty there.

Try this.

Click start/run and type sfc /scannow into the runbox and press the enter key.

Windows will scan for any missing or damaged OS files and replace them as necessary. You will need to have your Windows CD handy.

Regards Howard :)
 
Thank you. But in the instance that I do not have the CD is there anything that I can do ? I took my computer to a shop to have it fixed about a year ago. They informed me that my hard drive was fried. They installed a new one however they did not send me home with a CD.
 
That creates a bit of a problem. If you`ve no Windows cd, you`re very limited as to what you can do.

I`m not sure what else to suggest.

I suppose it`s possible you still have some malware on your system, as not all malware shows up in HJT.

Go and read the Viruses/Spyware/Malware, preliminary removal instructions. Follow all the instructions exactly.

Post fresh HJT, AVG Antispyware and Combofix logs as attachments into this thread, only after doing the above.

Also, let me know the results of the AVG Antirootkit scan.

Regards Howard :)

This thread is for the use of Untamed Desirez only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.
 
Won't any XP CD work? I think that if you'd borrow one from a friend or a local computer shop, you'd be in business.

Not trying to step on your toes here Howard, just offering my $0.02.

Regards :)
 
Sounds to me like the quickest fix would be a complete reinstall of the operating system. Lose Macafee and buy PC-Cillin. I have been on the internet now over 12 years and never had a virus/trojan make it throught the front or back door. PC-Cillin grabs them and will not let go.

Have you tried runnng housecalls? www.trendmicro.com , its a site that PC-Cillin owns and allows users free online scans
 
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