Hello
"Having more than one antivirus program active in memory uses additional resources and can result in program conflicts and will typically cause your computer to crash, and will provide
less protection.
Not more."
Remove/uninstall from " add/remove programs " in controlpanel:
One of your antivirus programs.
AVG8
or Symantec/Norton
Please download Combofix:
Here
And save to the desktop.
Close all other browser windows.
Double-click on the combofix icon found on your desktop.
Please note, that once you start combofix you should not click anywhere on the combofix window as it can cause the program to stall. In fact, when combofix is running, do not touch your computer at all and just take a break as it may take a while for it to complete.
Combofix will create a logfile and display it after your computer has rebooted. Usually located in
c:\combofix.txt, please attach it to your next post.