Lets run CounterSpy. This is a trial version but has full scanning and removal functions during the evaluation. You can uninstall it after the scan is done. It is an exceptional tool. There are a lot of instructions but it only takes a second to set up and start scanning.
Let me know if it finds anything.
PLease download, install, update and run CounterSpy
CounterSpy is a 15 day full featured evaluation
Download CounterSpy V2
1. Double click the installer on the desktop
2. After Counterspy is installed and you have restarted your computer (if prompted), double-click the icon on
your desktop to begin the install.
3. The Getting Started setup wizard opens. The wizard will guide you through the initial steps needed to configure CounterSpy.
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When the Activate Now prompt appears just click Next
To scan you computer
1. Click
System Scan on the main page. The
System Scan page opens.
2. Set the scan options on the left side of the page. We recommend selecting
Full System scan.
3. Click
Scan Now. CounterSpy starts scanning your computer. After the scan is complete, the
CounterSpy System Scan Results summary window opens.
4. Review the summarized information, then click
View Results. You return to the System Scan
results page.
To take action against a security risk
1. Select a security risk.
2. Make a selection from the
Recommended Action drop down menu next to it and select [/b]Remove[/b]
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Select Remove in all menus
3. Check the
Create restore point option. This will create the Windows backup (useful in case something goes wrong). Then press
Take Action
4. Now CounterSpy will ask you to confirm your actions. Press
Yes within the window that appeares. This will start the removal process.
5. The program may need to reboot your computer.
Clicking Yes if prompted is highly recommended.
To manage the quarantined spyware
* CounterSpy maintains a backup of quarantined items.
* To access the Quarantine click on the
View menu, select
Spyware Scan and then choose the
Manage Spyware Quarantine option.
* To remove certain item from the quarantine, place a checkmark next to it and click
Permanently remove all checked items. (use this option)
* To restore an item click on the Un-quarantine all checked items link. (un-quarantine is only to be used if the computer is not running correctly due to items being removed by counterspy)
* Clicking on the
Check all items link will put a checkmark next to each item. Clicking on
Un-check all items will deselect all quarantined threats.
* CounterSpy will ask you to confirm your action. If you want to restore or delete an item, you must reply positively by pressing the
Yes button.
* Exit CounterSpy