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Installed 64-bit Win 7, but it only shows 32?

Discussion in 'Windows OS' started by ChalmersPierce, Dec 21, 2012.

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  1. ChalmersPierce Newcomer, in training

    Hey guys, I just did a fresh reinstall of Windows 7 - 64 bit on my computer. I had 32 bit in the past. When I open the basic info page it shows that im running 32 bit :/ My computer says its 64 bit capable, and I have 16 gigs of ram insalled, the main reason why I want 64 bit... Any suggestions as to why im seeing this?
    Thanks guys
    ChalmersPierce, Dec 21, 2012
    #1

  2. compfixing Newcomer, in training Posts: 38

    You need to upgrade it.
    compfixing, Jan 6, 2013
    #2

  3. LNCPapa TS Special Forces Posts: 3,946   +120

    You can't upgrade to 64-bit Windows 7 - the media you're using must have been 32-bit - perhaps it's mislabeled. You have to do a fresh install of a 64-bit OS. Maybe you installed it alongside your old 32-bit install? Look on your C: drive and see if there is an old Windows folder there as well.
    LNCPapa, Jan 6, 2013
    #3

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