Installing a new modem

By GNS1310
Dec 19, 2012
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  1. Just purchased a new modem to replace TWCs 'rental'. I plugged it in, restarted my computer and screwed everything up lol.

    I tried calling TWC but was on hold forever. Not sure they do the 24/7 thing anymore...

    I plugged my old modem back in, did a restart, I'm back online, but my homepage and FaceBook 'favorite link' are messed up. (Chrome)
    It says http://www.facebook.com/ap_index and seems like it's refreshing again and again. Same with my homepage. http://www.49erswebzone.com/ap_index I hit 'stop', take out the ap_index and try again, same thing.

    What do I need to do to get the new router working and get my pages back to normal?

    Also wondering what kinda speed increase I'll see (ubee 2.0 vs Motorola surfboard 3.0) when I get up and running?

    Thanks!
  2. GNS1310

    GNS1310 TechSpot Enthusiast Topic Starter Posts: 123

    FB is back to normal...homepage (webzone) still messed up.
  3. GNS1310

    GNS1310 TechSpot Enthusiast Topic Starter Posts: 123

    I did have to contact TWC to set up the router. Everything back to normal except one thing....the speed!
    Paying for 15/1, hitting 40-50 in the middle of the afternoon. Nice.


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