I have a Dell Inspiron 531 here that I am working on for a friend of a family member. Looks like they decided to install Windows 7, and they are getting the "Windows is not genuine" dialog that we just love to see. So, I figured I'd just back up the user data, and do a factory restore. The Dell factory restore partition is still there, but when I hit F8 during boot-up to access the "Repair my computer" option. I do not see Dell's "Dell Factory Image Recover and DataSafe options" Now, this is frustrating, because I want to allow them to use their old Vista OS legally, instead of making them cough up $100 for Windows 7 (or a little less for upgrade) plus the $50 fee that I am making them pay to work on it. This is also to satisfy my own curiosity. I can still access the Dell partition somehow, right? Just a matter of pointing something to the correct partition (the recovery partition) Am I right? Does anyone know how to do this? I usually google and come up with my own answered but sometimes I just get stuck! Edit: Some more information, and what I am trying so far. Opened up the recovery partition and found a Tools folder with PCRestore.exe. I start this, and it open's Dell's restore application, then I check "reformat hard drive..." and it gives me a dialog saying "Access to \tools\dp.sc was denied" However I can clearly see the file is in there. Edit2: Past the last edit. I started the PCRestore as administrator and accessed the above file. Now I am getting a BLANK DIALOG BOX. wtf?