Intel Pro 3945ABG Wireless Connection Driver problem code 31 in a HP Compaq nc6400

By jasmin
Feb 10, 2011
Post New Reply
  1. I can't detect any wireless connection,

    The Device status said that:
    This device is not working properly because Windows cannot load the drivers required for this device. (Code 31)

    i already download the driver in the downloadcenter of intel
    but nothing happens. please help.

    just ask for other information.
  2. LookinAround

    LookinAround TechSpot Chancellor Posts: 8,366   +167

    What version of Windows are you running? Did you try downloading the drivers from the HP Support site for your computer model????
  3. robin_bga

    robin_bga Newcomer, in training Posts: 258

  4. jasmin

    jasmin Newcomer, in training Topic Starter

    i'm using windows 7 home premium 64 bit,
    and yes i have tried downloading drivers from the hp support site but they don't have a driver for my operating system.
    what should i do?
  5. jasmin

    jasmin Newcomer, in training Topic Starter

    I'm using Windows 7 home premium 64 bit
  6. LookinAround

    LookinAround TechSpot Chancellor Posts: 8,366   +167

    List any Problem Devices
    • Make sure devices are connected and powered on
    • Click Start->Run, enter: msinfo32. Click the + sign next to Components to expand it
    • Click Problem Devices. Anything appear?
    • If yes, click on it, Ctrl-A to select all, Ctrl-C to copy it, Ctrl-V to paste into next post
    • On the other hand, if no devices are listed, tell me so

    /* EDIT */
    In addition, check out THIS thread
  7. Jelynn

    Jelynn Newcomer, in training

    I have the same problem. But, I have a Samsung 300E4A. I have a Window 7 64-bit. Please help??

    Ethernet Controller PCI\VEN_10EC&DEV_8168&SUBSYS_C606144D&REV_06\4&1E07AABB&0&00E3 The drivers for this device are not installed.
    Intel(R) PRO/Wireless 3945ABG Network Connection ROOT\NET\0000 This device is not working properly because Windows cannot load the drivers required for this device.
    Network Controller PCI\VEN_8086&DEV_08AE&SUBSYS_10058086&REV_00\4&3B38F3F7&0&00E0 The drivers for this device are not installed.
    SM Bus Controller PCI\VEN_8086&DEV_1C22&SUBSYS_C606144D&REV_04\3&11583659&0&FB The drivers for this device are not installed.
  8. LookinAround

    LookinAround TechSpot Chancellor Posts: 8,366   +167

    Jelynn

    Looks like your missing several drivers. Have you tried the Samsung support site for your laptop? Click the link for All Drivers. Use the Wireless LAN, INTEL driver for your wireless.


Add New Comment

TechSpot Members
Login or sign up for free,
it takes about 30 seconds.
You may also...


Get complete access to the TechSpot community. Join thousands of technology enthusiasts that contribute and share knowledge in our forum. Get a private inbox, upload your own photo gallery and more.