TechSpot

Intermittent BSOD Problem on New Computer

By CJMathias
Oct 22, 2008
  1. Hello everyone! My problem is that my computer will suddenly BSOD. The problem usually occurs when I am browsing web pages, though no specific page in general.

    This first lead me to believe that the problem was being caused by a defective Ethernet port, but a bandwidth meter shows that I am running at an acceptable speed for my connection rate.

    A glance at my Event Log pointed to a possible error in my TCPIP.sys file (which I had previously modified). After restoring the backup version, I am still having the problem.

    I recently reformatted my computer and started completely fresh, but the problem persists. Any help would be appreciated.

    I know that dump logs are helpful in such a case, so you will find 8 dumps attached below.

    Chris
     
  2. peterdiva

    peterdiva TechSpot Ambassador Posts: 1,202

    All bar one of the crashes were caused by Zonealarm. Uninstall Zonealarm and see if the crashes stop. Use the Windows firewall for the time being.

    BugCheck C2, {7, cd4, 2060001, 88b34b28}
    Probably caused by : vsdatant.sys ( vsdatant+450c1 ) <-- Zonealarm.
    Image name: vsdatant.sys Timestamp: Thu Nov 15 07:43:05 2007 (473B79F9)
     
  3. CJMathias

    CJMathias TS Rookie Topic Starter

    That is wonderful news! I will uninstall Zonealarm immediately.

    I'm guessing that one that wasn't caused by Zonealarm didn't have enough information? Else it probably would have also been ZA? :)

    Oh, during the course of my Google-search I ran across some people saying that the problem could be memory related. I ran memtest for 24 hours, and it came back with a single error. Is that acceptable? I'm not sure if one error is usually significant enough to cause system instability.

    Chris
     
Topic Status:
Not open for further replies.


Add New Comment

TechSpot Members
Login or sign up for free,
it takes about 30 seconds.
You may also...


Get complete access to the TechSpot community. Join thousands of technology enthusiasts that contribute and share knowledge in our forum. Get a private inbox, upload your own photo gallery and more.