Internet connected, but IE cannot display this page

sassyt76

Posts: 8   +0
Hi everyone out there. I have been working on a emachine desktop that the customer could not get there ie to work. Well I did what I had to to find out that the adapter was bad so I replaced it with an usb network adapter. now it is saying that it is connected but ie will still not display the page. I have made sure that the settings are automatically detected. I need serious help. I know it's something simple. I have reset my router and modem and it still displays the same msg. I have a laptop connected to the same router and modem and its connection is fine. On the desktop I'm even able to update programs on the computer but ie just won't work. What could be wrong? Pls hlp!
 
You might want to check to be sure the browser is not in offline mode, especially if other network functions are working.
 
internet explorer cannot display this webpage

I would also like to add that when I go and open ie the install ie8 msg window pops up. Should I try to reinstall ie or firefox or something else. I just don't understand. And my working offline mode is not checked.
 
What is it that made you think the Network card was bad? Make sure that the proxy settings in IE are cleared - Tools - Internet Options - Connections - Lan Settings - Automatically detect.


Also - have you tried navigating to another page? Maybe there is nothing wrong at all and the default page is just bad. I've seen it happen.
 
internet explorer cannot display this webpage

I did make sure the proxy settings were clear and that it detect them automatically. I spoke with my internet provider and they had me to go thru steps to see if it was on their end or mine and we went further to find out that it was the network adapter. I have also tried other pages as well. And still no success.
 
please cite a specific URL that has this problem - - it could easily be a content problem.
 
What steps did you go through to determine that the network card is bad? What I am getting at here is if it's a software issue it's going to happen regardless of the network card you install and it might not have been the hardware in the first place.
 
Internet connected, but IE cannot display the webpage

The msg above displays when ever I open IE. The home page is set to http://www.google.com. The technician asked me to disable my network adapter and restart the computer and let the computer recognize that it needs to be enable or I guess reinstalled. And after restarting it did recognize that it was missing, so it enabled it and reinstalled it. After all of that I tried to open IE again but I still received the same msg. And that's when they told m that the network adapter needs to be replaced. I purchased a usb network adapter and installed it. It shows that it is connected to the network but I just can't get IE to connect with it.
 
hint: If your pc can perform these simple tests
  • ping 127.0.0.1
  • ping 8.8.8.8
  • ping google.com
THEN there is nothing wrong with any of your networking hardware!

If Email or your browser has issues, then it will be in the software, the settings, or options you've elected - - such as add-ons.

Changing hardware is almost always a waste of time and effort as the same symptoms usually reappear.
 
Ok first of all, Disabling your network adapter and restarting the computer isn't going to reinstall the driver.

What he SHOULD have asked you to do was click start -> run and type devmgmt.msc to open the Device Manager, right click the network adapter in question and click Uninstall, THEN reboot the computer so that it reinstalls the drivers.

That would rule out corrupted drivers as a possible issue. If you haven't done this, I suggest removing the adapter you installed (possibly unnecessarily), reinstalling the drivers on the original Network adapter using this method and then reporting back with what happens after that.

Once the computer is back online click on Start - Run and type CMD
Then type ipconfig and report back with the information.
 
Internet connected, but iIE cannot display this page

Jobeard these are the result from what you told me to do:
ping statistics for 127.0.0.1:
Packets sent = 4, Received = 4, Lost = 0 <0% loss)
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms

ping statistics for 8.8.8.8:
Packets sent = 4, Received = 4, Lost = 0 <0% loss)
Approximate round trip times in milli-seconds:
Minimum = 53ms, Maximum = 61ms, Average = 56ms

ping statistics for google.com[72.14.204.103] :
Packets sent = 4, Received = 4, Lost = 0 <0% loss)
Approximate round trip times in milli-seconds:
Minimum = 53ms, Maximum = 55ms, Average = 54ms

At Zilpha I meant to say that's what he had me to do and it still showed the same msg.
 
fine :) with ZERO losses and the ability to translate google.com into the IP address and get zero losses there too;

Q.E.D.; your TCP settings are just fine. DON"T change them!

If your browser or email is failing, then work on those pieces, not TCP
 
symptom: you can PING and NSLOOKUP google.com but not display pages

Possible fixes:using runas /user:administrator cmd

netsh int ip reset C:\IPreset.log
netsh winsock rese
t​
 
Results from: netsh int ip reset C:\IPreset.log
Resetting Echo Request, Failed.
The requested operation requires elevation.
Resetting Global Request, Failed.
The requested operation requires elevation.
Resetting Interface Request, Failed.
The requested operation requires elevation.
Resetting Unicast Request, Failed.
The requested operation requires elevation.
Resetting Route Request, Failed.
The requested operation requires elevation.
There's no user specified settings to be reset.

Results from netsh winsock reset:
The requested operation requires elevation.
 
The requested operation requires elevation.
I think that says all, you need to Elevate the privileges ofthe Command Prompt before you enter the command.
 
Internet conected, but IE cannot display this page

Ok I went tanother sie that I looked up and I did whit said do which was at command prompt type: IPCONFIG /ALL and here are my results as follows. I tried making a copy so I could load as an attachmen but I don't know how to do so. But here's the results:

Microsoft Windows [Version 6.0.6002]
Copyright <c> 2006 Microsoft Corporation. All rights reserved.

C:\Users\Tata>IPCONFIG /ALL

Windows IP Configuration
Host Name . . . . . . . . . . . . . . . . . .: TATA-PC
Primary Dns Suffix . . . . . . . . . . . .:
Node Type . . . . . . . . . . . . . . . . . ..: Broadcast
IP Routing Enabled . . . . . . . .. . . . : No
WINS Proxy Enabled . . . . .. . . . . . : No

Wireless LAN adapter Wireless Network Connection:

Connection-specific DNS Suffix . . . : Belkin
Description. . . . . . . . . . . . . . . . . . : 802.11 USB Wireless LAN Card
Physical Address. . . . . . . . . . . . . : 00-A1-B0-01-2C-A7
DHCP Enabed . . . . . . . . . . . . . . . .: Yes
Autoconfiguratin Enabled . . . . . .. .: Yes
Link-local IPv6 Address. . . . . . . . . : fe80::6c65:e876:958e:a414%15<Preferred>
IPv4 Address. . . . . . . . . . . . . . . . . : 192.168.3.5 <Preferred>
Subnet Mask . . . . . . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . . . . . : Saturday, March 26, 2011 6:22:19 PM
Lease Expires. . . . . . . . . . . . . . . . : Wednesday, May 03, 2147
Default Gateway. . . . . . . . .. . . . . : 192.168.3.1
DHCP Server. . . . . . . . . . . . . . . . .: 192.168.3.1
DHCPv6 IAID . . . . . . .. . . . . . . . . . : 251699632
DHCPv6 Client DUID. . . . . . .:00-01-00-01-0E-9E-34-3C-00-1D-72-AE-0B-F5

DNS Servers. . . . . . . . . . . . . . .. . . : 192.168.3.1
NetBIOS over Tcpip. . . . . . . . . . . . : Enabled

Tunnel adapter Local Area Connection* 6:

Connection-specific DNS Suffix. . . . . :
Description. . . . . . . . . . . . . . . . . . . : Teredo Tunneling Psuedo-Interface
Phyiscal Address. . . . . . . . . . . . . . . .: 02-00-54-55-4E-01
DHCP Enabled. . . . . . . . . . . . . . . . . .: No
Autoconfiguration Enabled . . . . . . . . : Yes
IPv6 Address . . . . . . .. . .2001:0:4137:9e76:4c7:33ff:3f57:fcfa <Preferred>
Link-local IPv6 Address ...................: fe80:4c7:33ff:3f57:fcfa%10<Preferred>
Default Gateway . . . . . . . . . . . . . . . . : ::
NetBIOS over Tcpip . . .. . . . . . . . . . . : Disabled

Tunnel adapter Local Area Connection* 7:

Media State. . . . . . . . . . . . . . . . . ... .: Media disconnected
Connection-specific DNS Suffix. . . . . .: Belkin
Description. . . . . . . . . . . . . . . . . . . . : Microsoft ISATAP Adapter
DHCP Enabled. . . . . . . . . . . . . . . . . .: No
Autoconfiguration Enabled . . . . . . . . : Yes

From this info can you tell me what is wrong?
 
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