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Internet disconnects when streaming (VPN)

By beginneralex
Aug 20, 2011
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  1. Hello, my name is Aleks and my internet disconnects when I am streaming any kind of video even youtube, also when I am on magic jack. Please help me I have tried running antivirus's and resetting my internet, and resetting the router.

    I have attached a hijack this log. What do you think?
     

    Attached Files:

  2. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,244   +234

    What antivirus program are you using? You may be infected with a virus or other serious malware
     
  3. beginneralex

    beginneralex TS Rookie Topic Starter

    Solved

    Yeah, I think it was a virus. I gave up and wiped my harddrive. Everything works now. Thanks.
     
  4. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,244   +234

    Okay, good work :) I did see some suspicious things in the HiJack log. I would have done a clean install too. Try using Microsoft's Security Essentials for a good free antivirus program
     

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