I am currently running Firefox but I need to install updates on wordpad and it want's me to use Internet Explorer to get the updates. Normally this would be no problem but Explorer won't start up properly. When the homepage starts to load (AOL.com) it clicks several times and a message box comes up and says that Internet Explorer has experienced a problem and has to close. I have tried AOL in Firefox and the site is fine. I have tried to interrupt the page from opening and going to another site but it wants to keep trying to recover the AOL page and gives me error message again and again. This if a nightmare!! I hate Internet Explorer but I need it sometimes. Please help. I have tried to open preference but it won't allow me to. It says something to the effect that current restrictions on the computer won't allow me to. I have tried to restore default settings through control panel and internet connections but it still won't help. I have already run the 8 step anti-virus program and system seems to be clean.