TechSpot

Internet help

By cjmagnum
Apr 7, 2010
  1. cjmagnum

    cjmagnum TS Rookie Topic Starter Posts: 94

    so much work for internet... haha well thanks for your help so far, think we gettin somewhere. did what ya said, heres the ipconfig View attachment 59030
     
  2. jobeard

    jobeard TS Ambassador Posts: 13,516   +336

    I see the Ethernet adapter Local Area Connection 2:

    which implies there are others.

    PLEASE post the entire file unedited. as you have a router, there is no security exposure.
     
  3. cjmagnum

    cjmagnum TS Rookie Topic Starter Posts: 94

    even ip? and the reason for local area connection 2 is that i tried uninstalling then reinstalling it. It caused it to be called number 2 for some reason. and from what i can tell with that arris tm502g, i just have a modem. but if necessary i will post entire file
     
  4. jobeard

    jobeard TS Ambassador Posts: 13,516   +336

    btw: you are connecting via the Ethernet slot and have left the USB connection on the router empty --- yes/no?
     
  5. Willp99

    Willp99 TS Rookie

    beats me about the internet
     
  6. Willp99

    Willp99 TS Rookie

    I think I know how to sort out the welcome screen

    this is a bit silly but try system restore!
     
  7. cjmagnum

    cjmagnum TS Rookie Topic Starter Posts: 94

    there is no usb port in the device so yes.... ok something wierd to report. right now i'm on the internet with the computer i've been trying to use all along... problem is, my other one will not connect
     
  8. jobeard

    jobeard TS Ambassador Posts: 13,516   +336

    let's focus on the problem system -- info for other working systems will only cloud the issues.
    hmm; the manual shows
    TM502G/H Rear Panel
    A Tel 1/2 (TM502G only): connector for the first phone line (or both lines of a 2-line phone) Tel 1 (TM502H only): connector for the first phone line
    B Tel 2: connector for the second phone line
    C USB connector: for use with a computer USB connection
    D Ethernet connector: for use with a computer or home network LAN connection
    E Reset button: resets the Telephony Modem as if you power cycled the unit.
    Use a pointed non-metallic object to press this button.
    F Cable: connector for the coax cable
    G Power: connector for the power cord​
    Is the ZoneAlarm active? if so disable it and enable the default Windows FW
    and post the myTCP.txt from that reboot please.
     
  9. cjmagnum

    cjmagnum TS Rookie Topic Starter Posts: 94

    well the problem system is now the working system
    internet connectivity completely switched and now the one that wasn't working is now working and vice versa

    but i'm gonna use this system (the original problem one)'s ipconfig
     
  10. cjmagnum

    cjmagnum TS Rookie Topic Starter Posts: 94

    ok here ya go
     
  11. jobeard

    jobeard TS Ambassador Posts: 13,516   +336

    check ALL systems for a static IP address (the DNS addresses will not be critical
    as long as they are valid; if in doubt, delete them and make them automatic also)
     
     
  12. cjmagnum

    cjmagnum TS Rookie Topic Starter Posts: 94

    how do you find static ip? and what do i do with it?
     
  13. jobeard

    jobeard TS Ambassador Posts: 13,516   +336

    OK :)
    this data is valid for Comcast; the IP and the DNS pair.

    now if you want TWO systems to share that modem, you need to add a router
    Code:
    modem---router--- up to four systems
    and if the router is a WiFi you can get four wired and up to ten WiFi connections.
     
  14. cjmagnum

    cjmagnum TS Rookie Topic Starter Posts: 94

    wow thanks, so is there a good router for this type? not too too familiar with the modem router relationship and such

    and how can i switch internet activity to the other system? it has alot more use than this
     
  15. jobeard

    jobeard TS Ambassador Posts: 13,516   +336

    View Network Connections; right-click on the Local Lan->properties
    scroll to bottom (TCP/IP), select it->properties buttom
    on the general tab, ensure only Obtain xxx automatically
    on the Alt Config, click Automatic private address
    click ok
    click close​
    if nothing was actually changed, you're done for now

    OTHEREWISE, disconnect the ethernet cable,
    wait 30 seconds
    recable
    wait 30 seconds

    and run the ipconfig /all
    to verify a valid IP address and DNS PAIR

    (ps; you can go back to the post with the attachments and delete them :) )
     
  16. jobeard

    jobeard TS Ambassador Posts: 13,516   +336

    as you said, you have a modem and it will only support one device at a time.
    get a Linksys or netgear (which I much prefer) and connect it directly to the modem and the systems to the LAN slots on the router.

    we will have to teach the router some tricks to allow Comcast to use it but
    have no fear​
     
  17. cjmagnum

    cjmagnum TS Rookie Topic Starter Posts: 94

    oh thank you very much,
    now what do i do about this netgear box thing that allows internet access to downstairs computers so they don't have to be wireless?
    and how can i switch internet activity back to the other system?
     
  18. cjmagnum

    cjmagnum TS Rookie Topic Starter Posts: 94

    by netgear box i mean Netgear xet1001 powerline encryption utility
     
  19. jobeard

    jobeard TS Ambassador Posts: 13,516   +336

    you can always unplug one and attach the other .... but ...
    you need a third box (a new router) to get this all correct
    Code:
    modem--- newRouter----Netgear xet1001 powerline ...... other end---systemB
                  ||
                  +--- wired connection to systemA
    
    the newRouter will provide you
    • a new private lan subnet (like 192.168.x.y)
    • and add DHCP service for all system attach to it
      including the Xet1001 and maybe the remote systemB
    Q? does systemA need to share with systemB or conversely?
     
  20. jobeard

    jobeard TS Ambassador Posts: 13,516   +336

    I'm jumping ahead here while I have it in mind
    newRouter:
    set the address 192.168.1.1
    set the DHCP on
    set the router ip address range 3-4 (one for the systemA, and one spare)

    Netgear xet1001 which is attached to the newRouter:
    ip address 192.168.1.2
    (notice the above take addresses 1,3,4 and the Netgear xet1001 takes 2)
    set the DHCP on
    set the ip address range to 101-110

    the systems connected to the newRouter will have addresses less than 1.100
    while all systems connected to the Netgear xet1001 will be above 1.100

    yet ALL are on the same subnet
    which allows full visability and sharing everywhere​
     
Topic Status:
Not open for further replies.


Add New Comment

TechSpot Members
Login or sign up for free,
it takes about 30 seconds.
You may also...


Get complete access to the TechSpot community. Join thousands of technology enthusiasts that contribute and share knowledge in our forum. Get a private inbox, upload your own photo gallery and more.