Internet help

[cjmagnum]

so much work for internet... haha well thanks for your help so far, think we gettin somewhere. did what ya said, heres the ipconfigView attachment 59030

 

[DelJo63]

I see the Ethernet adapter Local Area Connection 2:

which implies there are others.

PLEASE post the entire file unedited. as you have a router, there is no security exposure.

 

[cjmagnum]

even ip? and the reason for local area connection 2 is that i tried uninstalling then reinstalling it. It caused it to be called number 2 for some reason. and from what i can tell with that arris tm502g, i just have a modem. but if necessary i will post entire file

 

[DelJo63]

btw: you are connecting via the Ethernet slot and have left the USB connection on the router empty --- yes/no?

 

[Willp99]

beats me about the internet

 

[Willp99]

I think I know how to sort out the welcome screen

this is a bit silly but try system restore!

 

[cjmagnum]

there is no usb port in the device so yes.... ok something wierd to report. right now i'm on the internet with the computer i've been trying to use all along... problem is, my other one will not connect

 

[DelJo63]

let's focus on the problem system -- info for other working systems will only cloud the issues.
hmm; the manual shows

TM502G/H Rear Panel
A Tel 1/2 (TM502G only): connector for the first phone line (or both lines of a 2-line phone) Tel 1 (TM502H only): connector for the first phone line
B Tel 2: connector for the second phone line
C USB connector: for use with a computer USB connection
D Ethernet connector: for use with a computer or home network LAN connection
E Reset button: resets the Telephony Modem as if you power cycled the unit.
Use a pointed non-metallic object to press this button.
F Cable: connector for the coax cable
G Power: connector for the power cord​

Is the ZoneAlarm active? if so disable it and enable the default Windows FW
and post the myTCP.txt from that reboot please.

 

[cjmagnum]

well the problem system is now the working system
internet connectivity completely switched and now the one that wasn't working is now working and vice versa

but i'm gonna use this system (the original problem one)'s ipconfig

 

[cjmagnum]

ok here ya go

 

[DelJo63]

check ALL systems for a static IP address (the DNS addresses will not be critical
as long as they are valid; if in doubt, delete them and make them automatic also)

 

[cjmagnum]

how do you find static ip? and what do i do with it?

 

[DelJo63]

ok here ya go

OK
this data is valid for Comcast; the IP and the DNS pair.

now if you want TWO systems to share that modem, you need to add a router

modem---router--- up to four systems

and if the router is a WiFi you can get four wired and up to ten WiFi connections.

 

[cjmagnum]

wow thanks, so is there a good router for this type? not too too familiar with the modem router relationship and such

and how can i switch internet activity to the other system? it has alot more use than this

 

[DelJo63]

how do you find static ip? and what do i do with it?

View Network Connections; right-click on the Local Lan->properties

scroll to bottom (TCP/IP), select it->properties buttom
on the general tab, ensure only Obtain xxx automatically
on the Alt Config, click Automatic private address
click ok
click close​

if nothing was actually changed, you're done for now

OTHEREWISE, disconnect the ethernet cable,
wait 30 seconds
recable
wait 30 seconds

and run the ipconfig /all
to verify a valid IP address and DNS PAIR

(ps; you can go back to the post with the attachments and delete them )

 

[DelJo63]

wow thanks, so is there a good router for this type? not too too familiar with the modem router relationship and such

and how can i switch internet activity to the other system? it has alot more use than this

as you said, you have a modem and it will only support one device at a time.
get a Linksys or netgear (which I much prefer) and connect it directly to the modem and the systems to the LAN slots on the router.

we will have to teach the router some tricks to allow Comcast to use it but

have no fear​

 

[cjmagnum]

oh thank you very much,
now what do i do about this netgear box thing that allows internet access to downstairs computers so they don't have to be wireless?
and how can i switch internet activity back to the other system?

 

[cjmagnum]

by netgear box i mean Netgear xet1001 powerline encryption utility

 

[DelJo63]

how can i switch internet activity back to the other system?

you can always unplug one and attach the other .... but ...

now what do i do about this netgear box thing that allows internet access to downstairs computers so they don't have to be wireless?

you need a third box (a new router) to get this all correct

modem--- newRouter----Netgear xet1001 powerline ...... other end---systemB
              ||
              +--- wired connection to systemA

the newRouter will provide you

• a new private lan subnet (like 192.168.x.y)
• and add DHCP service for all system attach to it
  including the Xet1001 and maybe the remote systemB

Q? does systemA need to share with systemB or conversely?

 

[DelJo63]

I'm jumping ahead here while I have it in mind

newRouter:
set the address 192.168.1.1
set the DHCP on
set the router ip address range 3-4 (one for the systemA, and one spare)

Netgear xet1001 which is attached to the newRouter:
ip address 192.168.1.2
(notice the above take addresses 1,3,4 and the Netgear xet1001 takes 2)
set the DHCP on
set the ip address range to 101-110

the systems connected to the newRouter will have addresses less than 1.100
while all systems connected to the Netgear xet1001 will be above 1.100

yet ALL are on the same subnet
which allows full visability and sharing everywhere​