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Internet problems

By David Bair
Feb 20, 2015
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  1. I don't know a whole lot about stuff and things, but I need help hopefully this is the right section. I got a Netgear N600 wireless dual band router, wifi works awesome (80/80mbps fiber optics). But when I run an ethernet to my ps4 the connection cuts out on the ps4 a whole lot, but wifi continues to work on my laptop. I just bought a new cat5e cable and it still does the same thing.

    So my question is could this be a router problem? Or am I missing out on something somewhere? Thanks in advance for any help.
     
  2. jobeard

    jobeard TS Ambassador Posts: 9,351   +622

    Find the latest firmware for the router and update it.

    also look for an update for the PS4
     
  3. David Bair

    David Bair TS Rookie Topic Starter

    Ps4 is updated as well as router. Did all that before I posted. Factory reset the router as well.
     
  4. jobeard

    jobeard TS Ambassador Posts: 9,351   +622

    Ok, open the router config page and set the WAN side mtu = 1492
     
  5. David Bair

    David Bair TS Rookie Topic Starter

    I will as soon as I get home.
     

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