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Internet Trouble, sort of

Discussion in 'Storage and Networking' started by Chiqong, Jul 12, 2008.

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  1. Chiqong Newcomer, in training

    So ever since we got our computer back from being wiped (ugly virus, I think the guy said it was a Win32?) about 1/3 of the time we go to a page on the internet we get an error message that says:
    "This application has failed to start because iertutil.dll was not found. Re-installing the application may fix this problem."
    But we can surpass this problem just by x-ing out of the window and going there again.
    So my question is what is that 'application' and where do I find it?
    Oh, and this seemed like the right place to post this (not too sure though). But if it's not the right place, sorry!
    Chiqong, Jul 12, 2008
    #1

  2. raybay TechSpot Addict

    No way to easily know. Just start reinstalling. Consider firewalls as a common cause, or security software.
    raybay, Jul 12, 2008
    #2

  3. Chiqong Newcomer, in training

    That's kind of a problem. We use Avast! but an ex-computer guy installed it and I don't believe we have the means to re-install it...
    Chiqong, Jul 12, 2008
    #3

  4. nickc TechSpot Paladin

    Avast is a free antivius and can be had by just Google it, but u need a firewall. There are several free COMODO Pro is a good one and there are several others.
    nickc, Jul 12, 2008
    #4

  5. Chiqong Newcomer, in training

    Okay, thanks!
    Chiqong, Jul 14, 2008
    #5
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