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Irql_not_less_or_equal BSOD

Discussion in 'Windows BSOD, Freezing, Restarting Help' started by Cazca, Oct 18, 2009.

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  1. Cazca Newcomer, in training

    I get this error on my Dell Studio 1537 notebook. It was Vista 64bit. I have done some updates recently. I cannot get passed this screen. System repair, system restore, memory diagnostics doesn't work. Starting windows normally also doesn't work. I can't even get windows to load to the log on screen.

    Can anyone help me? :( Thanks!
    Cazca, Oct 18, 2009
    #1

  2. Cazca Newcomer, in training

    *** STOP: 0x0000000A (0x0000000000000880, 0x000000000000000C, "can't remember this set", xFFFFF80001C2B995)

    I am able to get it started in safe mode. Any ideas?
    Cazca, Oct 18, 2009
    #2

  3. Cazca Newcomer, in training

    In device manager "Consumer IR Devices" Is not working properly because Windows cannot load the drivers required for this device. I think that's it... how do I solve that problem? Or what is it?
    Cazca, Oct 18, 2009
    #3

  4. Cazca Newcomer, in training

    Okay I solved the problem. It was an update!

    There was a Microsoft update that was installed that is causing the BSOD. The update that needs to be uninstalled is KB973879. If you go into control panel, then Add/Remove programs and then uninstall that update, after you reboot it should be working normally again.

    It works perfect now. I hope this helps some others too.
    Cazca, Oct 18, 2009
    #4
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