Irregular BSOD only during Windows switching off

I add some minidumps to help find a root cause, because all my activities by now didn't lead to success. If this is a driver issue I would like to know which driver it is. Then I can run another round of tests to solve it.

What I did by now:
- check disk (no issue)
- all drivers update (last versions)
- MemTest (after 24 hours run no issue)
- Pagefile check (no change)
... and all other mentioned in "Before posting your minidumps, please read this" post

My configuration:
LENOVO ThinkPad W500
Model: 406333G
WinXP Pro SP3
 

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  • Mini040711-01.dmp
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  • Mini033111-02.dmp
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  • Mini033111-01.dmp
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I only just had the time to run through the last minidump which only names windows drivers which are unlikely to be the root cause of the BSOD.

You can run driver verifier to isolate any faulty drivers as follows:

For windows XP - Click on Start and then Run. Type verifier into the box and hit the Enter key.
For Vista and Windows 7 - Click on Start and type verifier into the search box then click on verifier in the list that pops up.

Driver Verifier Manager will open.

Select the first choice "Create Standard Settings" and click on the "Next" button.

Now select "Automatically select all drivers installed on this computer" and click on the "Finish" button.

A box will appear asking you to restart the PC for the changes to take effect. Click on "OK" and reboot the PC.

To stop Auto reboot so you can read the error message do this for Windows XP:
Click the Start button, right-click My Computer, click Properties, click the Advanced tab, and then click Settings under Startup and Recovery.
Under System Failure, uncheck the "Automatically restart" check box.

And do this in Windows 7 and Vista:
Click Start, select 'Control Panel' select 'System' in the left pane select 'Advanced System Settings' in the box select the 'Advanced' tab then under 'Startup and Recovery' select 'Settings.' In the box under 'System Failure' uncheck 'Automatically Restart'.

If the PC reboots normally then there is no problem with any of the drivers. If you get a blue screen straight away it will name the faulty driver. If you are absolutley certain that the named driver is OK then make a note of it.

You will then have to go back into the Verifier and instead of selecting all drivers select "Select drivers from a list". Click on "Next" and the list of drivers will appear. Select them all apart from the one you know to be OK. Click on "Finish" and reboot.

Once you have identified the faulty driver or confirmed that there are none go back to the first page of the Driver Verifier Manager and select "Delete Existing Settings" and click on "Finish"

I would also try, if you have more than one memory module, running the PC with only one module installed and see if the problem persists, then swap to another module. Memtest can miss minor faults.
 
Tried all you mentioned, but without any visible issue. PC booted normally, but was slow like hell. More than 60% of processor took "Deferred Procedure Calls" service. After I "Delete Existing Settings" in Verified driver manager speed returned to normal.
By now i did one more change. I'm not sure on 100% but i think that those BSOD could started more or less at same time when support changed my broken disk. It's some half year back. So i today also updated harddisk firmware. I will monitor if that help.
 
From what you have just said about the new drive install I would check that you have all the correct and up to date drivers for your motherboard. They should be available from the PC's manufacturers site.

Do you try the check on the memory as I suggested, running the PC with justy one module? Or does it only have one?
 
I'm runing on latest driversa and I have only one memory module. Also tried to change it for another. Unfortunately I have two fresh minidumps from today - two different blue screens.

Kod chyby 000000c2, parametr1 00000007, parametr2 00000cd4, parametr3 142b0600, parametr4 e1494008.

Kod chyby 1000008e, parametr1 c0000005, parametr2 bf2bf72f, parametr3 a1a92638, parametr4 00000000.

2nd error (last one) had on bluescreen mentioned some ati*.dll file. That maybe shows on graphics driver, but that one I checked many times.
 

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I will work on it, but those two crashes were during a gaming when I tried switch from game screen to windows desktop. I have here one more dump file - fresh from yesterday. This one happened during windows switching off.

Kategorie události: (102)
ID události: 1003
Datum: 13.4.2011

Kod chyby 1000008e, parametr1 c0000005, parametr2 8b131cac, parametr3 ba287bbc, parametr4 00000000.
 

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  • Mini041311-01.dmp
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