I've got a rebooting BSOD problem

By Geekazoid93
Nov 15, 2008
  1. ok my computer seem to reboot randomly, usually when i'm online or playing an online game

    i am including a copy of my latest minidump as well

    thanks in advance for any help you can give
  2. mflynn

    mflynn TS Rookie Posts: 2,655

    Hi Geekazoid93

    A Geekazoid93 ought to be able to handle this little issue!:D


    The TechSpot 8 steps:

    Do all skip no step (do not install another virus scanner as you already have one).

    Most importantly update MalwareBytes and SuperAntiSptware!

    Before you scan with SuperAntiSpyWare do the below:

    SuperAntispyware config

    After installed double-click the icon on your desktop to run it.

    It asks to update the program definitions, click Yes.

    Click the Preferences button.

    Then Scanning Control.

    In Scanner Options make sure the following are checked:
    1. Close browsers before scanning
    2. Scan for tracking cookies
    3. Terminate memory threats before quarantining.
    4. Leave the others as they are.

    In MalwareBytes after update but before running
    Click settings and confirm all are Checked.

    I repeat Update these 2 programs.

    Run them and post their logs then a new HJT log.

    Do this correctly and we will make a short job of this!

    Attention Attention Attention Attention

    Special case where after installing MBAM and SAS they will not update or run.

    Run this process only after you have installed MBAM and SAS and they will not update or run! They must be installed!!!!!!!

    I have written a BFU script and a couple of batch files to:
    1. Rip out Antivirus 2009, delete many other known bad files
    2. Repair disabled Regedit, Taskmgr CMD etc.
    3. Defaults the HOSTS file
    4. Deeply cleans Temps both Windows and Internet
    5. Renames MBAM and SAS (actually copies to this name so we still have the original name also) and puts Shortcuts on Desktop
    Plus more.

    To do this open the Attachment Fixit and download to desktop then Dbl click to Extract the Zip, it will create a Fixit folder on the Desktop (later when clean you may delete both of these).

    Dbl Click the Fixit Folder to enter it. Dbl click only the Fixit.cmd it will run if any Virus/Malware or Firewall asks about it, all must be allowed answer any prompts.

    It will reboot your computer when it finishes.

    Once back to Desktop.

    Run only the runmbam and sas shortcuts until issues fixed then you may go back to the original shortcuts.

    Remember to update and do the below special settings before Scanning.
    Then post the logs on each run repeat the run until the log says clean or finds something it can not fix! Begin with runmbam then repeat with sas.

    Dbl click the runmbam icon.
    When it opens do not scan first UPDATE then click settings and confirm all checked if not check them. The click Scaner Tab chose Full scan the confirm your windows drive is selected/checked then click start Scan.

    SuperAntispyware (sas) config

    Before clicking Scan, UPDATEthen click Preferences then Scanning Control.
    Check all items except the 3rd item (Ignore System Restore......)
    Click Close button to exit control center.
    On main screen, Scan for Harmful Software click Scan your computer.
    On the left check C:\Fixed Drive.
    On the right, under Complete Scan, choose Perform Complete Scan.
    Click Next to start the scan.

    It will take while as it scans your computer.

    After the scan, a summary box will popup. Click OK.
    Make sure all in the white box has a check next to it, click Next.
    It will quarantine what it found, and pop up a log file. Attach log file back to Thread.

    If asked to reboot, click Yes. When back up repeat again until clean posting logs each time!

    For Attachment see and get from post #3.

  3. Bobbye

    Bobbye Helper on the Fringe Posts: 16,335   +36

    Mike, do you realize all the instruction are laid out in
    . So 'itemizing' then again is redundant.

    Did you open the minidup files and read them? You are sending this use to do a full malware cleaning when the problem could just be a drive update needed.
  4. mflynn

    mflynn TS Rookie Posts: 2,655

    Yes I read the dump files.

    But from a long time if the computer is stable enough to confirm no malware and clean temps I will do that first always as that is what it is more often than not!

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