Hi jckinnick
Some personal comments on various topics/questions from your different threads
1.
Windows freezing can be caused by many different (and sometimes difficult to find) things. Device drivers and registry corruption is possible.. but hardware failure / flaky hardware is also a good candidate. Given the history leading up to your problem, doing a full clean reinstall is a good way start to at least help rule out software/registry corruption. I'd only give it 50/50 that the reinstall will fix the freeze but is good to rule out a corrupt installation before trying to look for bad hardware
2.
Backups. A good freeware tool for backing up your drive before the reinstall is
EASUS ToDo Backup. (tho, personally, i use Acronis True Image is well worth it's $50USD cost for data security). You'll need a USB drive with enough space to hold the backup image.
3.
Re: Finding and Reinstalling drivers
In general, IMHO, when having problems and suspecting drivers one should look for system drivers in the following order:
a. The system maker's website (e.g. Dell or HP)
b. The motherboard provider's website
c. The chip provider's website
Reasons:
- Intel may make the chipset inside a Dell computer but a system integrator (in this case Dell) may customize how the chip is used and provide their own driver which works slightly different then the one you might find on Intel's site for their chipset
- Also, the system drivers you find on Dell's site have been "system tested" by Dell to assure they all work correctly together in Dell's product. If Intel has a newer version it may not yet be "system tested" by Dell
- So you first want to reinstall and use all the drivers provided on dell's site. On Dell's site, click Support, then Downloads, then enter your service tag or model number and Dell will give a list of all the available driver downloads
Once you've tested with reinstalled Windows and latest drivers from Dell, if you still have problems then you can consider whether hunting for still newer drivers or searching for h/w issues is the next debugging step. btw...If you added your own 3rd product (e.g. you bought a web cam) go the the site of the provider and again look under their Support for downloading their drivers
Reformat and reinstall
If it might also help, here's a checklist to help smooth the reinstall process
- Make sure you have your Windows install CDs. Starting with an XP SP3 CD, if possible, will certainly save you time to get Windows reinstalled
- Review Add/Remove Programs. Make sure you have activiation codes for any purchased software.
> You can recover your Windows product IDs from your current installation using Magic Jelly Bean tool
- Note programs you need to reinstall. Check if they're available for download online or you still have their download CDs
==> Note if you can download the latest program version from provider's site is better as you install the latest version and needn't have to update the product after installing from an old CD
- Backup all your personal files/folders
- Use DriverMax to backup all your drivers (so they are available if needed after the reinstall)
- And remember, after the XP reinstall you won't have a network driver right away! So download the Dell network driver to a flash drive BEFORE the reinstall so you can easily reinstall the net driver AFTER the reinstall