TechSpot

Kaspersky updating issue?

By cazerX
Jun 29, 2008
  1. Hello,
    I recently reformatted my computer, and re-installed kaspersky Internet Security 7.0.1.325. It's been acting strangely during updating. Here are pics:

    i284.photobucket .com/albums/ll29/cazerX/updating.jpg

    Before update

    i284.photobucket .com/albums/ll29/cazerX/starting.jpg
    Updating...

    i284.photobucket .com/albums/ll29/cazerX/rightafterupdate.jpg

    This comes up right after update, it doesn't matter whether or not I restart to install the updates that "don't" exist.

    i284.photobucket .com/albums/ll29/cazerX/afterupdate.jpg

    In the box after the update.

    i284.photobucket .com/albums/ll29/cazerX/stillthereafterupdate.jpg
    i284.photobucket .com/albums/ll29/cazerX/threat1.jpg
    At the top in security threats.


    Now I've tried uninstalling, and re-installing, but to no avail. It still does this. Please reply soon, This is getting very annoying having it pop up every few seconds.


    P.S.--I exited and ran it as an admin, don't know if that would do anything or not.

    P.S.S.--I don't know if the updates are installing or not, I don't see anything that will tell me, other than

    i284.photobucket .com/albums/ll29/cazerX/completedlog.jpg

    You'll need to take out the space before the .com
     
  2. mailpup

    mailpup TS Special Forces Posts: 8,456   +228

    Is it set to update automatically or are you manually initiating the update? If it isn't automatic, exactly how are you doing it manually?

    I simply right click on the icon in the system tray and then click on Update if I want to manually do it.
     
  3. cazerX

    cazerX TS Rookie Topic Starter

    Updates are set to automatic, which is another part I'm confused about...shouldn't it be updating on its own then?
     
  4. mailpup

    mailpup TS Special Forces Posts: 8,456   +228

    Yes, it should. I have Kaspersky Internet Security 7.0 and mine does. At the moment I'm at a loss.
     
  5. Blind Dragon

    Blind Dragon TS Evangelist Posts: 4,048

    Part of what you pay for when you pay for an antivirus product is support. You need to contact them with your issue. This could also bring to light a problem on their end if there is one.
     
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