Hi,
I have assembled the new computer with below config
AMD Phenom 2.2GHz
2GB DDR2 RAM
320GB Seagate IDE HDD
DVD Writer IDE HDD
I have Windows XP sp2 installed in my computer.
Video card installed is 8400GS Super --- Nvidia Gforce 512 MB
CPU heat shows 54 degree celcius, is that ok ?
Both connected via same IDE cable (primary and secondary)
Problem is it sometimes gives me a "blue screen of death" and reboots.
I did a analysis of minidump and found following logs
++++++
Opened log file 'c:\debuglog.txt'
Microsoft (R) Windows Debugger Version 6.9.0003.113 X86
Copyright (c) Microsoft Corporation. All rights reserved.
Loading Dump File [C:\WINDOWS\Minidump\Mini061708-03.dmp]
Mini Kernel Dump File: Only registers and stack trace are available
Executable search path is: C:\WINDOWS;C:\WINDOWS\system32;C:\WINDOWS\system32\drivers
Windows XP Kernel Version 2600 (Service Pack 2) MP (4 procs) Free x86 compatible
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 2600.xpsp_sp2_gdr.050301-1519
Kernel base = 0x804d7000 PsLoadedModuleList = 0x8055c700
Debug session time: Tue Jun 17 21:15:26.375 2008 (GMT+6)
System Uptime: 0 days 0:24:47.385
Loading Kernel Symbols
..........................................................................................................................................
Loading User Symbols
Loading unloaded module list
............
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
Use !analyze -v to get detailed debugging information.
BugCheck 1000008E, {c0000005, bac8448f, b480a938, 0}
Unable to load image sptd.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for sptd.sys
*** ERROR: Module load completed but symbols could not be loaded for sptd.sys
Probably caused by : Npfs.SYS ( Npfs!NpFindPrefix+5 )
Followup: MachineOwner
---------
2: kd> !analyze -v;r;kv;lmtn;.logclose;q
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
KERNEL_MODE_EXCEPTION_NOT_HANDLED_M (1000008e)
This is a very common bugcheck. Usually the exception address pinpoints
the driver/function that caused the problem. Always note this address
as well as the link date of the driver/image that contains this address.
Some common problems are exception code 0x80000003. This means a hard
coded breakpoint or assertion was hit, but this system was booted
/NODEBUG. This is not supposed to happen as developers should never have
hardcoded breakpoints in retail code, but ...
If this happens, make sure a debugger gets connected, and the
system is booted /DEBUG. This will let us see why this breakpoint is
happening.
Arguments:
Arg1: c0000005, The exception code that was not handled
Arg2: bac8448f, The address that the exception occurred at
Arg3: b480a938, Trap Frame
Arg4: 00000000
Debugging Details:
------------------
EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at "0x%08lx" referenced memory at "0x%08lx". The memory could not be "%s".
FAULTING_IP:
Npfs!NpFindPrefix+5
bac8448f 0fb6450c movzx eax,byte ptr [ebp+0Ch]
TRAP_FRAME: b480a938 -- (.trap 0xffffffffb480a938)
.trap 0xffffffffb480a938
ErrCode = 00000002
eax=b480a9dc ebx=88a94850 ecx=0000cc28 edx=00000043 esi=88903958 edi=889039c8
eip=bac8448f esp=b480a9ac ebp=b480a9ac iopl=0 nv up ei pl zr na pe nc
cs=0008 ss=0010 ds=0023 es=0023 fs=0030 gs=0000 efl=00010246
Npfs!NpFindPrefix+0x5:
bac8448f 0fb6450c movzx eax,byte ptr [ebp+0Ch] ss:0010:b480a9b8=01
.trap
Resetting default scope
CUSTOMER_CRASH_COUNT: 3
DEFAULT_BUCKET_ID: DRIVER_FAULT
BUGCHECK_STR: 0x8E
PROCESS_NAME: AiNap.exe
LAST_CONTROL_TRANSFER: from bac8161e to bac8448f
STACK_TEXT:
b480a9ac bac8161e b480a9dc 00000001 b480a9cc Npfs!NpFindPrefix+0x5
b480aa14 bac816ff 89b3fe78 88903958 889039c8 Npfs!NpCommonCreate+0x14e
b480aa28 ba6e81f6 89b3fe78 88903958 88903968 Npfs!NpFsdCreate+0x17
WARNING: Stack unwind information not available. Following frames may be wrong.
b480aa58 804eeeb1 89bcc378 89b3fe78 88903958 sptd+0x141f6
STACK_COMMAND: kb
FOLLOWUP_IP:
Npfs!NpFindPrefix+5
bac8448f 0fb6450c movzx eax,byte ptr [ebp+0Ch]
SYMBOL_STACK_INDEX: 0
SYMBOL_NAME: Npfs!NpFindPrefix+5
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: Npfs
IMAGE_NAME: Npfs.SYS
DEBUG_FLR_IMAGE_TIMESTAMP: 41107b86
FAILURE_BUCKET_ID: 0x8E_Npfs!NpFindPrefix+5
BUCKET_ID: 0x8E_Npfs!NpFindPrefix+5
Followup: MachineOwner
---------
eax=b480a9dc ebx=88a94850 ecx=0000cc28 edx=00000043 esi=88903958 edi=889039c8
eip=bac8448f esp=b480a9ac ebp=b480a9ac iopl=0 nv up ei pl zr na pe nc
cs=0008 ss=0010 ds=0023 es=0023 fs=0030 gs=0000 efl=00010246
Npfs!NpFindPrefix+0x5:
bac8448f 0fb6450c movzx eax,byte ptr [ebp+0Ch] ss:0010:b480a9b8=01
ChildEBP RetAddr Args to Child
b480a9ac bac8161e b480a9dc 00000001 b480a9cc Npfs!NpFindPrefix+0x5 (FPO: [Non-Fpo])
(4315174A)
Unloaded modules:
b478d000 b47b8000 kmixer.sys
Timestamp: unavailable (00000000)
Checksum: 00000000
baeff000 baf00000 drmkaud.sys
Timestamp: unavailable (00000000)
Checksum: 00000000
b4938000 b4945000 DMusic.sys
Timestamp: unavailable (00000000)
Checksum: 00000000
b4948000 b4956000 swmidi.sys
Timestamp: unavailable (00000000)
Checksum: 00000000
bac58000 bac5f000 Fdc.SYS
Timestamp: unavailable (00000000)
Checksum: 00000000
Closing open log file c:\debuglog.txt
++++++
I also did memtest via memtest86 and attached is the output.
Could someone please confirm me that it is RAM issue.
- Avinash
I have assembled the new computer with below config
AMD Phenom 2.2GHz
2GB DDR2 RAM
320GB Seagate IDE HDD
DVD Writer IDE HDD
I have Windows XP sp2 installed in my computer.
Video card installed is 8400GS Super --- Nvidia Gforce 512 MB
CPU heat shows 54 degree celcius, is that ok ?
Both connected via same IDE cable (primary and secondary)
Problem is it sometimes gives me a "blue screen of death" and reboots.
I did a analysis of minidump and found following logs
++++++
Opened log file 'c:\debuglog.txt'
Microsoft (R) Windows Debugger Version 6.9.0003.113 X86
Copyright (c) Microsoft Corporation. All rights reserved.
Loading Dump File [C:\WINDOWS\Minidump\Mini061708-03.dmp]
Mini Kernel Dump File: Only registers and stack trace are available
Executable search path is: C:\WINDOWS;C:\WINDOWS\system32;C:\WINDOWS\system32\drivers
Windows XP Kernel Version 2600 (Service Pack 2) MP (4 procs) Free x86 compatible
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 2600.xpsp_sp2_gdr.050301-1519
Kernel base = 0x804d7000 PsLoadedModuleList = 0x8055c700
Debug session time: Tue Jun 17 21:15:26.375 2008 (GMT+6)
System Uptime: 0 days 0:24:47.385
Loading Kernel Symbols
..........................................................................................................................................
Loading User Symbols
Loading unloaded module list
............
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
Use !analyze -v to get detailed debugging information.
BugCheck 1000008E, {c0000005, bac8448f, b480a938, 0}
Unable to load image sptd.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for sptd.sys
*** ERROR: Module load completed but symbols could not be loaded for sptd.sys
Probably caused by : Npfs.SYS ( Npfs!NpFindPrefix+5 )
Followup: MachineOwner
---------
2: kd> !analyze -v;r;kv;lmtn;.logclose;q
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
KERNEL_MODE_EXCEPTION_NOT_HANDLED_M (1000008e)
This is a very common bugcheck. Usually the exception address pinpoints
the driver/function that caused the problem. Always note this address
as well as the link date of the driver/image that contains this address.
Some common problems are exception code 0x80000003. This means a hard
coded breakpoint or assertion was hit, but this system was booted
/NODEBUG. This is not supposed to happen as developers should never have
hardcoded breakpoints in retail code, but ...
If this happens, make sure a debugger gets connected, and the
system is booted /DEBUG. This will let us see why this breakpoint is
happening.
Arguments:
Arg1: c0000005, The exception code that was not handled
Arg2: bac8448f, The address that the exception occurred at
Arg3: b480a938, Trap Frame
Arg4: 00000000
Debugging Details:
------------------
EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at "0x%08lx" referenced memory at "0x%08lx". The memory could not be "%s".
FAULTING_IP:
Npfs!NpFindPrefix+5
bac8448f 0fb6450c movzx eax,byte ptr [ebp+0Ch]
TRAP_FRAME: b480a938 -- (.trap 0xffffffffb480a938)
.trap 0xffffffffb480a938
ErrCode = 00000002
eax=b480a9dc ebx=88a94850 ecx=0000cc28 edx=00000043 esi=88903958 edi=889039c8
eip=bac8448f esp=b480a9ac ebp=b480a9ac iopl=0 nv up ei pl zr na pe nc
cs=0008 ss=0010 ds=0023 es=0023 fs=0030 gs=0000 efl=00010246
Npfs!NpFindPrefix+0x5:
bac8448f 0fb6450c movzx eax,byte ptr [ebp+0Ch] ss:0010:b480a9b8=01
.trap
Resetting default scope
CUSTOMER_CRASH_COUNT: 3
DEFAULT_BUCKET_ID: DRIVER_FAULT
BUGCHECK_STR: 0x8E
PROCESS_NAME: AiNap.exe
LAST_CONTROL_TRANSFER: from bac8161e to bac8448f
STACK_TEXT:
b480a9ac bac8161e b480a9dc 00000001 b480a9cc Npfs!NpFindPrefix+0x5
b480aa14 bac816ff 89b3fe78 88903958 889039c8 Npfs!NpCommonCreate+0x14e
b480aa28 ba6e81f6 89b3fe78 88903958 88903968 Npfs!NpFsdCreate+0x17
WARNING: Stack unwind information not available. Following frames may be wrong.
b480aa58 804eeeb1 89bcc378 89b3fe78 88903958 sptd+0x141f6
STACK_COMMAND: kb
FOLLOWUP_IP:
Npfs!NpFindPrefix+5
bac8448f 0fb6450c movzx eax,byte ptr [ebp+0Ch]
SYMBOL_STACK_INDEX: 0
SYMBOL_NAME: Npfs!NpFindPrefix+5
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: Npfs
IMAGE_NAME: Npfs.SYS
DEBUG_FLR_IMAGE_TIMESTAMP: 41107b86
FAILURE_BUCKET_ID: 0x8E_Npfs!NpFindPrefix+5
BUCKET_ID: 0x8E_Npfs!NpFindPrefix+5
Followup: MachineOwner
---------
eax=b480a9dc ebx=88a94850 ecx=0000cc28 edx=00000043 esi=88903958 edi=889039c8
eip=bac8448f esp=b480a9ac ebp=b480a9ac iopl=0 nv up ei pl zr na pe nc
cs=0008 ss=0010 ds=0023 es=0023 fs=0030 gs=0000 efl=00010246
Npfs!NpFindPrefix+0x5:
bac8448f 0fb6450c movzx eax,byte ptr [ebp+0Ch] ss:0010:b480a9b8=01
ChildEBP RetAddr Args to Child
b480a9ac bac8161e b480a9dc 00000001 b480a9cc Npfs!NpFindPrefix+0x5 (FPO: [Non-Fpo])
(4315174A)
Unloaded modules:
b478d000 b47b8000 kmixer.sys
Timestamp: unavailable (00000000)
Checksum: 00000000
baeff000 baf00000 drmkaud.sys
Timestamp: unavailable (00000000)
Checksum: 00000000
b4938000 b4945000 DMusic.sys
Timestamp: unavailable (00000000)
Checksum: 00000000
b4948000 b4956000 swmidi.sys
Timestamp: unavailable (00000000)
Checksum: 00000000
bac58000 bac5f000 Fdc.SYS
Timestamp: unavailable (00000000)
Checksum: 00000000
Closing open log file c:\debuglog.txt
++++++
I also did memtest via memtest86 and attached is the output.
Could someone please confirm me that it is RAM issue.
- Avinash
