Keyboard and mouse not working on new machine

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I've got a brand new computer running windows XP, the mouse will not work or any other mice, and the keyboard has only a few keys operating. Other keyboards seem to have a similar issue.
Tried different usb ports, same issue.

The major issue is that I can't type the registration # to boot windows, which makes me wonder how I can even get into the system to potentially fix the issue.

Any thoughts?

Thanks.
 
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