Keyboard and mouse not working on new machine

By kristay
Sep 4, 2006
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  1. I've got a brand new computer running windows XP, the mouse will not work or any other mice, and the keyboard has only a few keys operating. Other keyboards seem to have a similar issue.
    Tried different usb ports, same issue.

    The major issue is that I can't type the registration # to boot windows, which makes me wonder how I can even get into the system to potentially fix the issue.

    Any thoughts?

    Thanks.
  2. Rik

    Rik Banned Posts: 4,985

    If its brand new from a shop, take it back.
  3. Tedster

    Tedster Techspot old timer..... Posts: 10,074   +13

    If it's an emachine, return it and get your money back- they're garbage.
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