I also have another problem, which is remembering where to post my problems. I think I got it right this time ;-) Wow. one of the problems I had is fixed. All day yesterday when trying to print ( or ) all I could get was () both of them at the same time.Now I see by the smiley face that they are printing individually again. Cool. Now to see if my other problem, just discovered today, has fixed itself. 1-800 yep it's fixed too. I was getting 1-80909 when I tried to print 1-800. Yes I made sure I wasn't hitting the 9. Thanks for letting me waste your time again Ray. I know i should probably just delete this entire post, because I no longer have a problem.. But I was kind of hoping someone could tell me why I had the problems in the first place Ray again.