Hi there!
I have 2 issues that i'm dealing with right now...
1) a dialogue box that keeps on popping up everytime i start my laptop that says something like - cannot find script file "c:/windows/system32/killvbs.vbs". i have found a previous thread in regards to the same issue so i have followed the sets of steps in the "Viruses/Spyware/Malware, preliminary removal instructions" and attached are the 3 logs of HJT, Combofix, and AVG Antispyware. appreciate it if you could please check the logs and provide further instructions. at the moment, the killvbs popup window has stopped showing but i would like to make sure that everything is clean...
2) everytime i want to turn off my laptop, the "Install important updates before turn off" notification keeps on popping up. i've installed the updates several times but everyday is the same... it keeps on saying i should install updates. is this real? so far i have been turning off my laptop without installing the updates anymore because im not so sure these updates are real... but even after doing those steps above for removing malware/virus/spyware, the update notification is still there. could you please advise?
thanks in advance! please let me know if you need anything else =)
I have 2 issues that i'm dealing with right now...
1) a dialogue box that keeps on popping up everytime i start my laptop that says something like - cannot find script file "c:/windows/system32/killvbs.vbs". i have found a previous thread in regards to the same issue so i have followed the sets of steps in the "Viruses/Spyware/Malware, preliminary removal instructions" and attached are the 3 logs of HJT, Combofix, and AVG Antispyware. appreciate it if you could please check the logs and provide further instructions. at the moment, the killvbs popup window has stopped showing but i would like to make sure that everything is clean...
2) everytime i want to turn off my laptop, the "Install important updates before turn off" notification keeps on popping up. i've installed the updates several times but everyday is the same... it keeps on saying i should install updates. is this real? so far i have been turning off my laptop without installing the updates anymore because im not so sure these updates are real... but even after doing those steps above for removing malware/virus/spyware, the update notification is still there. could you please advise?
thanks in advance! please let me know if you need anything else =)