Laptop doesn't turn on

[NTAPRO]

I'm not sure what the problem is but a relative asked if I could do anything about their laptop not booting up. It's an emachines E625. They don't have any additional info to tell me. I would've thought it was the charger but the light on it shows that it is on. The charging light on the laptop doesn't come on however. I would guess that it might be some kind of short in the cord that goes to the laptop but the cord has been used with an identical laptop. Not sure what I should do...

 

[bgandy]

I have had 2 Dell laptops do this last year. Turned out to be the jack on the back of the laptop.
If they have another laptop they might try switching the batteries to see if the laptop in question will boot from the battery. If it still will not work, then there js a problem with the machine.

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[NTAPRO]

Thanks. I think it's the jack. Would they need to get a new laptop, or is it repairable?

 

[bgandy]

We were able to have a local computer store replace the jack. It only cost us $35.00 per laptop.

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[NTAPRO]

Thanks. Glad a new laptop doesn't need to be bought