Laptop gets stuck on XP boot screen

ok basically guys the problem im having is i get the options for start windows normally....run last known good configuration, if i use them two it just gets stuck on the windows XP boot screen, it doesnt seem to crash as the bar at the bottom still scrolls.
If i try to run it in safe mode, it starts to run the lines but as soon as it gets to \windows\system32\drivers\Mup.sys it will sit on this line for about a minute or two. Once it has it will quickly blue screen for a split second and restart to the boot options menu. It goes so fast that i cannot take any information off the blue screen error.
This laptop does not actually belong to me as i am just trying to help fix or recover files from the hard drive, so i do not know the system specs, or if anything new has been installed, or drivers updated before this started to happen. To me this just seems like i have no choice but to just throw it out the window but hopefully you lovely people out there can help me stop this from happening
 
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