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Laptop keeps freezing when playing games/videos

By Skreature
Dec 3, 2011
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  1. Hey all,

    First, this is my first post on this forum, I found this forum when looking for a solution on my problems with the laptop.

    The laptop is a Dell xps L10701X (nearly one year old)
    The specs are:

    CPU = i7
    GPU= nvidea 445M (3gb, non shared ram)
    HDD = 2x 500gb
    Ram = 12 gb DDR3 1333
    OS = windows 7 64 bit ultimate (clean install just 2 hours ago)

    2 out of 3 times i boot, the computer just freezes on booting, always happens during the windows logo.
    When it boots it just takes a game or a video to totally freeze the notebook, the screen turns black when that happens.

    Yesterday I have someone from Dell to replace my mainboard, but that didn't fix the problem.

    Any help would be greatly apriciated.

    Jory
     
  2. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,227   +232

    "OS = windows 7 64 bit ultimate (clean install just 2 hours ago)"...

    Did you download and install all the Windows 7 updates after re-installing Windows including service pack 1. Run Windows Update until no more updates are found
     

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