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[Solved] Laptop might be infected?

Discussion in 'Virus and Malware Removal' started by mummyal, Feb 15, 2010.

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  1. Broni Malware Annihilator

    Verify your Java version here: http://www.java.com/en/download/installed.jsp
    Update, if necessary.
    Uninstall all previous Java versions, through Add\Remove (Programs & Features in Vista).

    ==================================================================

    Disable TeaTimer, as it'll interfere with the cleaning process:
    Right click Spybot's TeaTimer System Tray Icon.
    Click Exit Spybot-S&D Resident.
    TeaTimer closes.
    NOTE. If on re-boot, Spybot inquires about registry change(s), allow it.

    Alternatively, I suggest, you uninstall Spybot since it's a tool of the past.

    ===================================================================

    Print this post out, since you won't have an access to it, at some point.

    1. Open HijackThis.

    2. Close all windows, except for HijackThis.

    3. Put checkmarks next to the following HijackThis entries:

    - R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
    - O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)


    4. You should also checkmark following entries (these are unnecessary startups; no actual programs will be removed):

    - O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
    - O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
    - O4 - HKLM\..\Run: [TPSMain] TPSMain.exe
    - O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
    - O4 - HKCU\..\Run: [TOSCDSPD] C:\Program Files\TOSHIBA\TOSCDSPD\toscdspd.exe
    - O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe [unless you have paid version]
    - O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
    - O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll [unless you have paid version]

    5. Click on Fix checked button.

    6. Restart computer.

    7. Post new HijackThis log.
    Broni, Feb 28, 2010
    #21

  2. mummyal Newcomer, in training

    New HJT log as follows:


    Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 16:36:06, on 01/03/2010
    Platform: Windows XP SP3 (WinNT 5.01.2600)
    MSIE: Internet Explorer v7.00 (7.00.6000.16981)
    Boot mode: Normal

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
    C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
    C:\WINDOWS\eHome\ehRecvr.exe
    C:\WINDOWS\eHome\ehSched.exe
    C:\Program Files\Java\jre6\bin\jqs.exe
    C:\Program Files\McAfee\SiteAdvisor\McSACore.exe
    C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
    c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
    c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
    C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
    C:\Program Files\McAfee\MPF\MPFSrv.exe
    C:\Program Files\McAfee\MSK\MskSrver.exe
    C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\Toshiba\TOSHIBA Applet\TAPPSRV.exe
    C:\PROGRA~1\COMMON~1\X10\Common\x10nets.exe
    C:\WINDOWS\system32\dllhost.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\system32\rundll32.exe
    c:\PROGRA~1\mcafee.com\agent\mcagent.exe
    C:\WINDOWS\system32\wscntfy.exe
    C:\WINDOWS\ehome\ehtray.exe
    C:\WINDOWS\system32\hkcmd.exe
    C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
    C:\WINDOWS\RTHDCPL.EXE
    C:\WINDOWS\AGRSMMSG.exe
    C:\Program Files\Synaptics\SynTP\Toshiba.exe
    C:\WINDOWS\eHome\ehmsas.exe
    C:\Program Files\Toshiba\Toshiba Applet\thotkey.exe
    C:\Program Files\TOSHIBA\ConfigFree\NDSTray.exe
    C:\Program Files\TOSHIBA\Tvs\TvsTray.exe
    C:\Program Files\TOSHIBA\TOSHIBA Zooming Utility\SmoothView.exe
    C:\Program Files\TOSHIBA\TOSHIBA Controls\TFncKy.exe
    C:\WINDOWS\System32\DLA\DLACTRLW.EXE
    C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe
    C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\Intel\Wireless\Bin\Dot1XCfg.exe
    C:\WINDOWS\system32\wuauclt.exe
    C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.virginmedia.com/
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R3 - URLSearchHook: McAfee SiteAdvisor Toolbar - {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
    O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
    O2 - BHO: McAfee Phishing Filter - {27B4851A-3207-45A2-B947-BE8AFE6163AB} - c:\PROGRA~1\mcafee\msk\mskapbho.dll
    O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\System32\DLA\DLASHX_W.DLL
    O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll
    O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files\McAfee\VirusScan\scriptsn.dll
    O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
    O2 - BHO: McAfee SiteAdvisor BHO - {B164E929-A1B6-4A06-B104-2CD0E90A88FF} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
    O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
    O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
    O3 - Toolbar: McAfee SiteAdvisor Toolbar - {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
    O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
    O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
    O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
    O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
    O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
    O4 - HKLM\..\Run: [THotkey] C:\Program Files\Toshiba\Toshiba Applet\thotkey.exe
    O4 - HKLM\..\Run: [NDSTray.exe] NDSTray.exe
    O4 - HKLM\..\Run: [Tvs] C:\Program Files\TOSHIBA\Tvs\TvsTray.exe
    O4 - HKLM\..\Run: [SmoothView] C:\Program Files\TOSHIBA\TOSHIBA Zooming Utility\SmoothView.exe
    O4 - HKLM\..\Run: [TFncKy] TFncKy.exe
    O4 - HKLM\..\Run: [DLA] C:\WINDOWS\System32\DLA\DLACTRLW.EXE
    O4 - HKLM\..\Run: [IntelZeroConfig] "C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe"
    O4 - HKLM\..\Run: [IntelWireless] "C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe" /tf Intel PROSet/Wireless
    O4 - HKLM\..\Run: [mcagent_exe] "C:\Program Files\McAfee.com\Agent\mcagent.exe" /runkey
    O4 - HKLM\..\Run: [McENUI] C:\PROGRA~1\McAfee\MHN\McENUI.exe /hide
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O4 - Global Startup: Windows Desktop Search.lnk = C:\Program Files\Windows Desktop Search\WindowsSearch.exe
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre6\bin\jp2iexp.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre6\bin\jp2iexp.dll
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
    O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O18 - Protocol: dssrequest - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
    O18 - Protocol: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
    O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
    O23 - Service: ConfigFree Service (CFSvcs) - TOSHIBA CORPORATION - C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
    O23 - Service: Intel(R) PROSet/Wireless Event Log (EvtEng) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
    O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
    O23 - Service: MBackMonitor - McAfee - C:\Program Files\McAfee\MBK\MBackMonitor.exe
    O23 - Service: McAfee SiteAdvisor Service - McAfee, Inc. - C:\Program Files\McAfee\SiteAdvisor\McSACore.exe
    O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
    O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
    O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
    O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
    O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
    O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program Files\McAfee\MPF\MPFSrv.exe
    O23 - Service: McAfee Anti-Spam Service (MSK80Service) - McAfee, Inc. - C:\Program Files\McAfee\MSK\MskSrver.exe
    O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
    O23 - Service: Intel(R) PROSet/Wireless Registry Service (RegSrvc) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
    O23 - Service: Intel(R) PROSet/Wireless Service (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
    O23 - Service: TOSHIBA Application Service (TAPPSRV) - TOSHIBA Corp. - C:\Program Files\Toshiba\TOSHIBA Applet\TAPPSRV.exe
    O23 - Service: X10 Device Network Service (x10nets) - X10 - C:\PROGRA~1\COMMON~1\X10\Common\x10nets.exe

    --
    End of file - 8461 bytes
    mummyal, Mar 1, 2010
    #22

  3. Broni Malware Annihilator

    Your computer is clean [IMG]

    1. Turn off System Restore:

    - Windows XP:
    1. Click Start.
    2. Right-click the My Computer icon, and then click Properties.
    3. Click the System Restore tab.
    4. Check "Turn off System Restore".
    5. Click Apply.
    6. When turning off System Restore, the existing restore points will be deleted. Click Yes to do this.
    7. Click OK.
    - Windows Vista:
    1. Click Start.
    2. Right-click the Computer icon, and then click Properties.
    3. Click on System Protection under the Tasks column on the left side
    4. Click on Continue on the "User Account Control" window that pops up
    5. Under the System Protection tab, find Available Disks
    6. Uncheck the box for any drive you wish to disable system restore on (in most cases, drive "C:")
    7. When turning off System Restore, the existing restore points will be deleted. Click "Turn System Restore Off" on the popup window to do this.
    8. Click OK

    2. Restart computer.

    3. Turn System Restore on.

    4. Make sure, Windows Updates are current.

    5. If any Trojan was listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately!

    6. Download, and install WOT (Web OF Trust): http://www.mywot.com/. It'll warn you (in most cases) about dangerous web sites.

    7. Run defrag at your convenience.

    8. Read How did I get infected?, With steps so it does not happen again!: http://www.bleepingcomputer.com/forums/topic2520.html

    9. Please, let me know, how is your computer doing.
    Broni, Mar 1, 2010
    #23

  4. mummyal Newcomer, in training

    Hi Broni

    So far, the laptop seems to be working fine. Thank you very much for your help and time. Much much appreciated. I know which forum to come to next time if I have pc problems again.
    mummyal, Mar 4, 2010
    #24

  5. Broni Malware Annihilator

    You're very welcome :)
    Happy surfing :)
    Broni, Mar 4, 2010
    #25
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