I have a Toshiba Satellite and it also has been shutting down during the virus scans. Oddly, if it just sits at the logon screen, it won't shut down. It only happens during the Norton scan. Well I read this forum to see what all I could try. I read the advice from Neuro about vaccuuming the dust out of the fan area. So I used a pressurized air duster and sure enough, a glob of dust came out. And amazingly, my computer doesn't shut down anymore. I just did a complete virus scan. I can't than you guys enough, especially Neuro, for all the advice. If any of you are still experiencing this problem, give this a try. It certainly can't hurt and most likely will solve the problem.
Tx,
Bowriter
Tx,
Bowriter