I have a toshiba and the sound is not working. I typed msinfo32 into run and got these problem devices:
BHDrvx64ROOT\LEGACY_BHDRVX64\0000This device is not present, is not working properly, or does not have all its drivers installed.
Cisco AnyConnect Secure Mobility Client Virtual Miniport Adapter for Windows x64ROOT\NET\0000This device is disabled.
Symantec Iron DriverROOT\LEGACY_SYMIRON\0000This device is not present, is not working properly, or does not have all its drivers installed.
BHDrvx64ROOT\LEGACY_BHDRVX64\0000This device is not present, is not working properly, or does not have all its drivers installed.
Cisco AnyConnect Secure Mobility Client Virtual Miniport Adapter for Windows x64ROOT\NET\0000This device is disabled.
Symantec Iron DriverROOT\LEGACY_SYMIRON\0000This device is not present, is not working properly, or does not have all its drivers installed.