Background - Had posted about this a couple+ weeks ago, at the time read other posts about AVG trying to sell their subscription service instead of the regular AVG Anti Spyware, billing folks for it when they hadn't ordered, etc etc. Couple + weeks ago purchased AVG Anti Spyware online, got the email from element 5 saying I would get the key within 2 hrs. Never got it. 2 days later emailed AVG customer svc. No reply 2 more days filled out the online customer svc form. No reply. 2 more days repeated online form. No reply. 3 more days filed claim with Paypal for refund, not delivered. That's been several days, STILL no reply. Now my trial version is over and of course the popup asking me to buy AGAIN keeps popping up. Did I maybe get redirected to a Scammer site and paid them instead of the real AVG or something? If not, any other info on what's going on, other folks with problems, or whatever - anything to shed a little light? Thanks for any updates! Also - is there an alternate comparable / effective anti spyware application available elsewhere?