TechSpot

Lawsuit: Apple broke iPhone 3Gs to boost iPhone 4 sales

By Emil
Nov 4, 2010
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  1. flocka

    flocka TS Rookie Posts: 40

    APPLE DOES NO WRONG, HANG THIS LADY
     
  2. Razerblade

    Razerblade TS Rookie Posts: 117

    Sounds like apple to me. although I rekon Apple will not bother upgrading older phones. Go Android, its all open source!!!! :)
     
  3. whiteandnerdy

    whiteandnerdy TS Member Posts: 71

    i dont really bother with updating my iPhone with the new OS because it want allow it to multitask which is really my only gripe with the 3G.
     
  4. Leeky

    Leeky TS Evangelist Posts: 4,378   +98

    You couldn't a few months ago (I've had the iPhone since about July I think)... Something I wish I knew in advance, before spending over £300 buying out my contract! lol.

    T-mobile also offer that the other way around for there customers. When I enquired with Orange at the time I was told there was nothing that could be done about it, so chose to terminate.
     
  5. compu4

    compu4 TS Rookie Posts: 46

    I agree completely. Apple is a highly monopolistic company that has a strong desire to control its customers. I would not doubt these accusations at all.
     
  6. MrAnderson

    MrAnderson TS Maniac Posts: 488   +10

    This is what happens when you add a hardware refresh whistle many last gen products are in play and keep one version of the OS going. Apple should make the OS, hardware version aware, or they simply branch the code-base. Adding extra hardware intensive features on old hardware is not a good idea. Fixing bugs, optimizations, visual enhancements, and productivity improvements should be the only updates for older hardware.

    As a 3GS user my phone does just about all I want it to do. When I bough it I knew there were going to be limitations to balance functionality with battery life. I don't care for multitasking knowing it will just use up my already old battery faster. It impacts performance and was not in the original design so leave it out (or let me shut it off or revert to the older behavior). Although the only enhancement I want is the icon grouping, I have avoided the upgrade because I know it is going to make things worst.

    People please... let’s not get into the iOS vs Android trap. I have plenty of friends with the Android phones and even Leo LaPorte, well know in the tech journalism industry, has commented about similar issues with Android devices. Android phones suffer from balancing battery life with managing multiple applications and if you start installing all sorts of software on them, they have been known to hang and need restarting too. Their main advantage is that users are free to refresh the phone.

    Moving forward, Apple might want to rethink how it distributes updates to the popular mobile OS, and spend a little more time and money so that users get the quality and expericence for which Apple is known.
     
  7. taea00

    taea00 TS Enthusiast Posts: 102

    Wow Apple is going to fight this tooth and nail I'm sure. How dare someone try to order APPLE around! I'm hoping this goes through so Apple users get a bit more freedom with the devices they PAID for.
     
  8. nismo91

    nismo91 TS Guru Posts: 1,003   +11

    Agreed with this one. I recently helped my brother, who is of course not tech-savvy, to 'update' his stock 2.2 iPhone 3G to get latest OS4 due to the fact that newer apps needs at least OS 3.1.3. Been never upgrading iPod / iPhone stuff before i'm actually stumped that there is no way going back to 3.xx. Of course, with a little googling it's actually possible but for non-tech-savvy I guess they will have hard time doing so.

    To make it worse, the newer iTunes (remember OS4 needs iTunes 9.2 or later) often causes BSOD to my freshly installed Win7 (new HDD). No BSOD if I uninstalled it, or did not connect the iPhone to it.

    Yup the reason he demand it to go back to 3.xx was because the OS4.0 is very slow in 3G. I know it's not slow when the thing is empty, but eventually after a little number of apps are added, thing gets very slow, even with the turn off spotlight hack. Not sure about 4.1 because I am reluctant to even try doing it again.

    btw yes the shift & click things works, but when you downgrade to 3.1.3 it will crash, the only way would be put the damn thing in DFU and use a software to complete the downgrading process.

    I second this. The reason I don't like apple stuff is because they're always using proprietary stuff. you must follow this otherwise you can't use the product properly and etc. although i like them for being popular, that way accessories are abundant, thus they are easy to find and also can be found from very cheap to expensive. since i don't like to be 'guided' in their direction, i prefer other OS, at least for now.
     
  9. n00bzZy

    n00bzZy TS Member Posts: 37

    Indeed. Hopefully Apple loses this one.
     
  10. lawfer

    lawfer TechSpot Paladin Posts: 1,272   +91

    This.
     
  11. omega00

    omega00 TS Rookie Posts: 37

    I don't believe Apple broke iPhone 3GS intentionally. However, in terms of business--maximizing profits for shareholders and increasing sales and revenue--Apple was able to do just those things, albeit at the expense and frustration of 3GS phone users. kinda reminds me of Apple introducting newer versions of iPods every 6-12 months. Good business model.
     
     
  12. fluxcapacitor

    fluxcapacitor TS Rookie

    I have a 3GS and when I first upgraded to 4.0 it was horribly slow and buggy. The following update after that, 4.01 or whatever it was seems have fixed all those issues so unless that remedial effect is specific to the 3GS and not 3G as well, this lawsuit is a bunch of crap.
     
  13. coolhandz84

    coolhandz84 TS Rookie

    Good luck winning the case against Apple. I wouldn't be surprised if they did it on purpose.
     
  14. SNGX1275

    SNGX1275 TS Forces Special Posts: 12,623   +320

    The 3GS doesn't have problems with iOS4, many of you are saying that and you are mistaken. It was the 3G that it has issues on. The 3G is a lot weaker in processing capabilities.

    So the real problem here is that iOS4 made the 3G nearly unusable in some cases, and then a later update somewhat fixed it. But the 3G still sucks with iOS4. I bet if Apple had to do it again they'd just forbid it on a 3G. I really doubt Apple intentionally said "we'll do this cause it will suck so bad on the 3G they'll have to buy an iPhone 4!" why would you intentionally let your company do this when you know it will lead to a lot of bad press?

    Just because something is physically capable of running an OS doesn't mean it should be done. You shouldn't put Windows 7 on a 450Mhz P2, but you could. You shouldn't run OS X 10.5 on a 533Mhz G4, but you can.

    Like others have said, Apple should have let you roll back your OS, even if it requires wiping it (actually, can that be done?). So if this suit proceeds I think 1 of 2 things could to happen: Apple will let you roll back your OS update (unlikely), or you will not be able to get new OS features without buying a new phone.
     
  15. Puiu

    Puiu TS Maniac Posts: 1,073   +100

    Of course they knew abut the bus, they don't have monkeys working there, but it's all about profit so it's natural that they will do underhanded things just to make that extra $ or 2
     
  16. Nirkon

    Nirkon TS Enthusiast Posts: 243

    I actually think that this one has a valid point, Apple will have to allow people to
    download the last version, or fix iOS4 for older phones...
     
  17. biotank

    biotank TS Rookie

    I totally agrees with this article, apple doesn't want to help you once they sold you the product, my 3gs keep shutting down after 5 mins of usage right after the warranty expired. I talked to apple store, and rogers (my service provider) they told me the warranty is expired, there is nothing they could do, and to fix the issue they are asking for $269 dollars. I told them it's the battery that causing the issue, but apple's diagnose software says differently, this is outrage price to just replace the battery, and they try to convince me 269 is worth it, cause I am getting a brand new case, battery and touch screen.

    Apple has the worst customer service ever, which cell phone brand charge you 269 for a battery replacement!!! and yet they tell you it's a GOOD DEAL!!!
     
  18. slh28

    slh28 TechSpot Paladin Posts: 1,925   +170

    I don't know why Apple don't let people downgrade to an earlier version. People who want to jailbreak will jailbreak anyway.
     
  19. biotank

    biotank TS Rookie

    they just want to make it hard for ppl to jail break ~~
     
  20. Why are you so naive? Are you saying Apple is guilty?

    Just because a lawsuit is entered does not mean it will succeed.
     
  21. slh28

    slh28 TechSpot Paladin Posts: 1,925   +170

    In fact taking on Apple's lawyers is pretty much a guaranteed fail.
     
  22. fpsgamerJR62

    fpsgamerJR62 TS Rookie Posts: 489

    Installing the latest software on hardware that's 2 or 3 generations behind is almost always a sure way to get in trouble. That has been my experience on the PC. Apple could have at least provided a way for users with earlier models to roll back to an earlier OS version.
     
  23. AnonymousSurfer

    AnonymousSurfer TS Enthusiast Posts: 329   +18

    They had to break the iPhone 3 because the iPhone 4 sucks so bad...
     
  24. dlen

    dlen TS Rookie Posts: 32

    I think they shouldn't provide the ability to upgrade if they didn't tested the iOS on old devices well. If they have provided that ability and there is no possibility to roll-back to previous version they should replace the old Apple 3G with new devices that are working correctly. All that shall be done as a part of warranty. Other way is to block possibility to upgrade the SW and to provide ability to downgrade the SW to the users that did the upgrade.
     
  25. ruzveh

    ruzveh Banned Posts: 124

    i have a solution here. Why go Apple way? Look for Android. Simple
     


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