Limited connection with IP release/renew problems

By kymel
Mar 9, 2011
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  1. I'll do my best to describe the problem. I'm sure I'll miss some important information.
    Last week my computer (running winxp 32bit service pack 3) lost the connection to the internet. All it says on the connection status is limited or no connectivity. I thought my wireless adapter died so i bought a new one. I was on the phone with them for an hour. We came to the conclusion the adapter is working properly. The last thing they had me try was an ipconfig/release. The message that came up was, "No operation can be performed on local area connection while it has it's media disconnected." Then i did ipconfig/renew. Same message but also, "An error occurred while renewing interface wireless network connection: an address incompatible with the requested protocol was used. And I tried renew again. Same message to start and also: An Operation was attempted on something that is not a socket. I should also add that I was looking around the internet and found something that sounded like my problem and did some registry changes/deletions. It did fix one of the problems but not the connection one. One more thing I tried that I found on a post somewhere. Since the ip address wasn't renewing, someone said to put it in manually. The address was 192.168.0.2 and the subnet was 255.255.255.0. This did work to say I was connected but still couldn't access the internet. I changed it back to find ip address automatically.

    My question is this. Is there a patch or something out there that I can put on a flash drive and install to fix the problem?
    Thank you,
    Kyle
  2. jobeard

    jobeard TS Ambassador Posts: 13,287   +281

    This typically occurs when you see your ip address as 169.x.x.x
    use run->ipconfig to see the ip-address of the failing system​
    If you see the 169.x.x.x, then your system is unable to contact the router with the DHCP broadcast request.

    Use run->ipconfig /all and verify that you have
    Node Type . . : Hybrid
    Follow-up with your findings . . .
  3. jobeard

    jobeard TS Ambassador Posts: 13,287   +281

    if you do not see
    Code:
    Node Type . . : Hybrid
    then use regedit and make sure you have this:
    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\NetBT\Parameters
    NodeType Dword = 0x08​
    If you make a change, REBOOT
  4. kymel

    kymel Newcomer, in training Topic Starter

    A lot of information. Not sure what your looking for so I will just put it all. Thanks!
    When i run IP config i get this for the wireless network:
    Auto configuration IP address: 169.254.198.239
    subnet mask: 255.255.0.0

    When i run ipconfig/all there are several different items.
    Windows IP configuration
    host name......(has my last name)
    primary dns suffix.......(nothing is there)
    node type.......unknown
    IP routing enabled.......no
    WINS proxy enabled....no

    Wireless Network connection
    description........Linksys AE1000
    physcal address.......68-7F-74-F7-97-DC
    Dhcp enabled.........yes
    Autoconfiguration enabled......yes
    Autoconfiguration IP address....169.254.198.239
    subnet mask...........255.255.0.0

    Thanks again.
  5. jobeard

    jobeard TS Ambassador Posts: 13,287   +281

    yep, here's the bug node type.......unknown
    apply the REGEDIT fix
  6. kymel

    kymel Newcomer, in training Topic Starter

    Ok, i've got as far as the parameters folder. If i understand correctly, I right click in the left box, highlight new, click DWORD Value.. that's as far as I can get. How do I change the data? Thanks
  7. jobeard

    jobeard TS Ambassador Posts: 13,287   +281

    just DBL-Click :)
  8. jobeard

    jobeard TS Ambassador Posts: 13,287   +281

    perhaps more clearly:
    you should alread see NodeType
    it will be a Dword type
    and the value show will not be 0x08
    dbl-click on NodeType, change it and click OK
  9. kymel

    kymel Newcomer, in training Topic Starter

    Maybe thats the problem. Here are the items on the list of parameters.

    name type data
    default reg_sz value not set
    bcast name query count reg_dword 0x00000003(3)
    bcast query timeout reg_dword 0x000002ee(750)
    cachetimeout reg_dword 0x000927c0(600000)
    enableLMHOSTS reg_dword 0x00000001(1)
    nameserverport reg_dword 0x00000089(137)
    namesrvquerycount reg_dword 0x000000003(3)
    namesrvquerytimeout reg_dword 0x000005dc(1500)
    nbprovider reg_sz _tcp
    sessionkeepalive reg_dword 0x0036ee80(3600000)
    size/small/medium/large reg_dword 0x00000001(1)
    transportbindname reg_sz \device\

    wow. that took a long time to type:)
  10. jobeard

    jobeard TS Ambassador Posts: 13,287   +281

    verify that you are looking a the key

    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\NetBT\Parameters​

    Your set is minus the NodeType so create it
    in the right panel, in the open space
    right-click->New->Dword
    create the key name exactly as NodeType; hit enter
    now dbl-click on NodeType and set the value of this key to 0x08; click ok​
  11. kymel

    kymel Newcomer, in training Topic Starter

    Ok, i have that done. went back and did ipconfig/all. says hybrid on node type.
    Still says limited connectivity though. I tried the ip realease then renew. I get the same message. "an operation was attempted on something that is not a socket." I am going to shut all the computers down and reset the modem and router.
     
  12. jobeard

    jobeard TS Ambassador Posts: 13,287   +281

    keep me posted . . . .
  13. kymel

    kymel Newcomer, in training Topic Starter

    Ok, still not connecting. Anything else I can check?
    I don't understand how this kind of stuff happens. Everything works fine and then all of a sudden it doesn't. Frustrating.
    What is a socket?
  14. jobeard

    jobeard TS Ambassador Posts: 13,287   +281

    for sure
    The programmers name for a network connection.
    There are two primary types:
    1. a client socket that connects to some server (eg a webserver)

    2. and the webserver side, which 'listens' for connections from clients.
      This is usually called a port, eg the http webserver listens on port 80

    Back to issues;
    get another sample of the ipconfig /all results and follow-up.

    What OS/SP level are you using and which firewall?
  15. jobeard

    jobeard TS Ambassador Posts: 13,287   +281

    I'm running ahead on you; post your status before taking the following actions:
    Please stick with a wired connection to the router for now and report the make/model
    of your modem and/or separate router so I can give precise config info to you

    it is easy to get this wrong.
    192.168.0.2 should work, ONLY if the router is at 192.168.0.1 and the modem has a connection to the ISP.

    Using the IPCONFG on the pc is as far from the 'network' as you can get.
    The router can be failing which then induces the pc to fail.

    Let's prove that the router can perform a /release + /renewal cycle

    access the router with the browser and use the router's default address
    (like 192.168.0.1 or what your's is set to)
    login with the admin/passwd

    find the WAN side configuration and note the WAN side address and DNS values
    my netgear is Router Status->Connection Status button-> Release button​
    perform the RELEASE
    perform the RENEW
    my netgear is Router Status->Connection Status button-> Renew button​
    If the router will toggle as shown, then it is just fine; if not, you need a firmware update



    see these 'quick fixes'
    http://www.makeuseof.com/tag/4-quick-solutions-windows-network-connection-problems/

  16. kymel

    kymel Newcomer, in training Topic Starter

    ipconfig/all results:
    windows IP configuration
    host name..........(my last name)
    primary DNS suffix......(blank)
    crap! node type says unknown again
    IP routing enabled.........no
    wins proxy enabled.......no

    wireless network connection
    connection specific dns suffix.........(blank)
    description........linksys AE1000
    physical address.........68-7F-74-F7-97-DC
    dhcp enabled................yes
    autoconfiguration enabled......yes
    autoconfiguration ip address....169.254.250.231
    subnet mask.........255.255.0.0
    default gateway.......(blank)
    DNS servers........fec0:0:0:ffff::1%1
    fec0:0:0:ffff::2%1
    fec0:0:0:ffff::3%1

    theres also some stuff below that. Tunnel adapter Tunneling Pseudo-Interface.
    not sureif that's important.

    I just went back and checked this out.
    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\NetBT\Parameters
    The Node Type is gone again. I'm going to follow your previous instructions and add it and reboot.
  17. kymel

    kymel Newcomer, in training Topic Starter

    i added the node type again. rebooted. now its showing hybrid under node type in the windows ip configuration.. it was before too. here's how it looks

    ipconfig/all results:
    windows IP configuration
    host name..........(my last name)
    primary DNS suffix......(blank)
    node type.........hybrid
    IP routing enabled.........no
    wins proxy enabled.......no

    wireless network connection
    connection specific dns suffix.........(blank)
    description........linksys AE1000
    physical address.........68-7F-74-F7-97-DC
    dhcp enabled................yes
    autoconfiguration enabled......yes
    autoconfiguration ip address....169.254.250.231
    subnet mask.........255.255.0.0
    IP address...........fe80::6a7f:74ff:fef7:97dc%6
    default gateway.......(blank)
    DNS servers........fec0:0:0:ffff::1%1
    fec0:0:0:ffff::2%1
    fec0:0:0:ffff::3%1
  18. jobeard

    jobeard TS Ambassador Posts: 13,287   +281

    multiple issues

    a) you're on WiFi - - better to be working this out on a wired connection

    b) IPv6 is enabled; kill it
    Win/7

    Vista
  19. jobeard

    jobeard TS Ambassador Posts: 13,287   +281

    see also IPv6 issues in particular, the link Linksys Still Doesn't ...
  20. kymel

    kymel Newcomer, in training Topic Starter

    ok, i disabled the IPv6 and rebooted.
    this is a desk top. I've been working on my laptop. The desktop has the adapter. I can move it into the room and connect direct but it will be a pain. If you think that's best, I will. I have cable internet service and the modem and router are in the next room. Too bad I don't have a 50 foot network cable:)
  21. jobeard

    jobeard TS Ambassador Posts: 13,287   +281

    don't bother - - that's ~ $1.00/ft ! !

    so what's your status?
    You should see a complete set of TCP values and using the command Prompt
    ping 8.8.8.8
    nslookup 8.8.8.8​
    and get back
    Code:
    ping 8.8.8.8
    
    Pinging 8.8.8.8 with 32 bytes of data:
    
    Reply from 8.8.8.8: bytes=32 time=45ms TTL=49
    Reply from 8.8.8.8: bytes=32 time=44ms TTL=49
    Reply from 8.8.8.8: bytes=32 time=59ms TTL=49
    Reply from 8.8.8.8: bytes=32 time=44ms TTL=49
    
    Ping statistics for 8.8.8.8:
        Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
    Approximate round trip times in milli-seconds:
        Minimum = 44ms, Maximum = 59ms, Average = 48ms
    
    nslookup 8.8.8.8
    Server:  dns-cac-lb-01.rr.com
    Address:  209.18.47.61
    
    Name:    google-public-dns-a.google.com
    Address:  8.8.8.8
  22. kymel

    kymel Newcomer, in training Topic Starter

    Lets go back a little. I'm wired in direct now. Should I leave the wireless adapter connected? Should I be able to connect to the internet, because I can't. The local area connection says connected and the wireless network connection says connected.
  23. kymel

    kymel Newcomer, in training Topic Starter

    I didn't get the make/model of modem and router. Here it is.
    Motorola SB5100 Surfboard cable modem
    Linksys wireless n broadband router model wrt160n v2

    also, I tried this:
    reset the TCP/IP network stack. Open the command prompt by going to Start, Run and typing in CMD. Now type the following command:
    netsh int ip reset resetlog.txt
    There should have been a message saying it was successful but there wasn't.

    I also found this on the microsoft support site.
    Manual steps to determine whether the Winsock2 key is corrupted for Windows XP users

    Use the Msinfo32 program
    Click Start, click Run, type Msinfo32, and then click OK.
    Expand Components, expand Network, and then click Protocol.
    You will have ten sections under Protocol. The section headings will include the following names if the Winsock2 key is undamaged:
    MSAFD Tcpip [TCP/IP]
    MSAFD Tcpip [UDP/IP]
    RSVP UDP Service Provider
    RSVP TCP Service Provider
    MSAFD NetBIOS [\Device\NetBT_Tcpip...
    MSAFD NetBIOS [\Device\NetBT_Tcpip...
    MSAFD NetBIOS [\Device\NetBT_Tcpip...
    MSAFD NetBIOS [\Device\NetBT_Tcpip...
    MSAFD NetBIOS [\Device\NetBT_Tcpip...
    MSAFD NetBIOS [\Device\NetBT_Tcpip...
    If the names are anything different from those in this list, the Winsock2 key is corrupted, or you have a third-party add-on, such as proxy software, installed.

    Don't know if it matters, but I only have the first 4 in my list

    Hope this gives you a little more information.

    Thanks!
  24. kymel

    kymel Newcomer, in training Topic Starter

    ok!! Happy Days! Got it working.

    I deleted the winsock and winsock2. I backed up the registry before I did this.

    Click Start, and then click Run.
    In the Open box, type regedit, and then click OK.
    In Registry Editor, locate the following keys, right-click each key, and then click Delete:
    HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\Winsock
    HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\Winsock2
    When you are prompted to confirm the deletion, click Yes.

    then i installed the tcp/ip

    Step 2: Install TCP/IP
    Right-click the network connection, and then click Properties.
    Click Install.
    Click Protocol, and then click Add.
    Click Have Disk.
    Type C:\Windows\inf, and then click OK.
    On the list of available protocols, click Internet Protocol (TCP/IP), and then click OK.

    Thank you jobeard!! Couldn't have done it without you.
  25. jobeard

    jobeard TS Ambassador Posts: 13,287   +281

    Jolly Good ! ! !

    btw; when you have two network adaptors, disable the one to be ignored so that the other
    can be exclusive; especially for a laptop where you almost always have both wired and wifi adaptors.
    right-click on My Computer->Manage
    dbl-click Device Mgr
    expand [+] Network Adapters
    disable that adaptor to be ignored
    In addition, don't get goofy on the 1394 adaptor - - that's the FireWire alternative to USB, so leave it alone.


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