I have never done that and not doing very good to explained what's going on. I'm onto Comcast for longtime w/ my family and having hardtime to caught up making payment on DELL(it's might be that the one maybe cut me off or what):suspiciou . However there is NO error message from quote I put there. I'm onto WinXP #2. I clicked on connection icon by the clock to bring up 'Local Area Connection Status'. I choose 'Support' tab and click on Repair button: Windows could not finish repairing the problem because the following action cannot be completed: Renewing your IP address. For assistance, contact the person who manages your network. I have'nt been online for like a year and half. I'm freaking out ya know. Hardly to play w/ WoW and Pogo w/o that! Please let me know what's the problem and I can try to GIT R' DONE!:haha: Thanks!