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Limited or no connectivity

Discussion in 'Virus and Malware Removal' started by lauren22, Feb 23, 2008.

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  1. lauren22 Newcomer, in training

    okay ive done that thank you, now what do i do?

    =]
  2. rf6647 Newcomer, in training

    Enable wireless

    Start ! Network connections ! Right click icon for wireless ! enable

    Stay on this page

    Right click same icon ! view available wireless networks

    If this is a laptop, enable may not be able to override a toggle switch.

    Report back.
  3. lauren22 Newcomer, in training

    okay i enabled wireless and it says "limited or no connectivity",

    when i clicked view available wireless networks it says "Windows cannot configure this wireless connection."
  4. rf6647 Newcomer, in training

    check out device manager

    Start ! control panel ! system ! hardware ! device manager ! + network adapters

    Current assumption, system restore point predates installation of the wireless adapter.

    Either adapter is not shown or it has a big, fat, red X.
  5. lauren22 Newcomer, in training

    The Wireless Adapter is shown: Wireless PCI 802.11b/g adapter WN4201B and there is no red X or any other symbols =[

    any other suggestions?
    thank you again!
  6. jobeard TechSpot Ambassador

    make sure the wireless is ON; there's frequently a slide switch and/or a keyboard
    short cut to enable/disable the power to it
  7. rf6647 Newcomer, in training

    I am approaching a brick wall!

    A reboot is required, Encryption key will be needed (later)
    Uninstall the wireless device. Ignore all warnings. Exit. Restart the computer.

    Network connections ---> enable it again.

    I am looking for changes.
  8. lauren22 Newcomer, in training

    it is on because the laptop im using to get here is using the wireless connection...its just the desktop which wont connect to it
  9. jobeard TechSpot Ambassador

    read this again carefully and I think you'll see how inconsistent it is --
    can't connect with the wireless but you're using the wireless ---

    let's be specific and careful what you are reporting .........
  10. lauren22 Newcomer, in training

    okay, there are 2 laptops which are connected to the wireless and working fine. But the desktop PC wont, the wireless on the pc says "limited or no connectivity" and i can only get online if i connect with wires.
  11. rf6647 Newcomer, in training

    The "uninstall" of the wireless device forces a rebuilding of the registry for this device,

    Re-installing any special software for this device may be another approach.

    Go to Microsoft support or Google the quoted text for more ideas,

    Wireless card could have failed. Less likely - reseat the card. Is the antenna securely attached?

    I do not believe that the error message is occuring because the router is blocking the MAC for this connection.

    I cannot reconcile the error message and the device manager OK's the wireless.

    And yes, I have run out of advice. Maybe the next beer will free my thinking.
  12. lauren22 Newcomer, in training

    lol im totally confused....well thank you anyway.
    do you think i should reset the router?
    would this cause problems for the laptops which are using it successfully?
  13. rf6647 Newcomer, in training

    Reset of router is ok. All network devices know how to re-aquire the connection. However, this is not always true for MS-Windows <lol >.
  14. lauren22 Newcomer, in training

    i did ipconfig again and here's what i got:

    C:\Documents and Settings\HP_Administrator> ipconfig

    Windows IP Configuration

    Ethernet adapter Local Area Connection

    Connection-specific DNS Suffix .:
    IP Address....................: 192.168.0.1
    Subnet Mask.................: 255.255.255.0
    Default Gateway..............:

    Ethernet adapter Wireless Network Connection:

    Connection-specific DNS Suffix .:
    Autoconfiguration IP Address....: 169.254.81.42
    Subnet Mask..............: 255.255.0.0
    Default Gateway.............:


    any further suggestions?
    thanks =]
  15. jobeard TechSpot Ambassador

    have you tried using the Wireless Wizard yet?
  16. lauren22 Newcomer, in training

    hi again, how do i use that? windows wouldnt even search for any available wireless networks
  17. rf6647 Newcomer, in training

    Ditto - wireless wizard?

    I am trying to drop back & monitor this for the learning experience.

    Findings:
    Start ! Help & Support ! Keyword: wizard --> network setup wizard

    Start ! Network Connections ! Highlight icon for wireless conncetion ! Network Tasks (left panel) ! Change settings of this connection ! Properties - Wireless Networks tab

    There is a box: Use Windows to configure ...

    At the bottom of this page is a link: setting up wireless network configuration

    Other info: Here is a link to drivers for your card. Device Manager shows this as a working device. But you never know...
    http://members.driverguide.com/driver/detail.php?driverid=218510

    Free membership may be required to view this link for WN4201B , Accton.
  18. jobeard TechSpot Ambassador

    it looks as if the Wireless Adapter is not enabled or powered off.
    Neither of these can be true if the connection is to be made.

    The Desktop system hardware is in question.

    Use one of the Laptops, go to right-click My Computer->Manage->Device Mgr
    look for Network Adapters; there should be at least two: one is the Wireless and the other for the Ethernet.
    Notice how they look and dbl-click on the Wireless to get properties->Resources
    it should show NO CONFLICTS.

    Now do this all again on the Desktop System and verify it too has no conflicts.
  19. lauren22 Newcomer, in training

    thank you im not at home at the moment but i'll try that this evening, ill post back the results!
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