Load needed DLLS for kernel; cannot reinstall Windows XP

[Sejanus]

Hi all,

My parent's computer cannot boot up. Each time I attempt to, it comes up with an error message saying "load needed DLLS for kernel." I did some research and it looks like the only the way to proceed is reinstalling Windows XP.

However, when I try to do so, the Setup menu says "Setup did not find any hard disk drives installed on your computer. Make sure any hard disk drives are powered on and properly connected to your computer, and that any disk-related hardware configuration is correct. This may involve running a manufacturer-supplied diagnostic or set up program. Set up cannot continue. To quit Setup, press F3."

I ran the diagnostic from the boot menu, but it says that my hard drive is fine. So, any ideas on how to proceed? New computer?

Thanks!

 

[Tmagic650]

Check the computer's bios and make sure the proper hard drive is detected in the bios as the boot drive. Also make sure that the proper date and time are seen in the bios. If all else fails, try another hard drive