Lost Wireless capability on HP DV9000 laptop

By tm5rto
May 5, 2010
  1. Hi, all!

    Our laptop, HP Pavilion DV9000 (Vista Home), is equiped with a wireless wi-fi card. Suddenly, there is no connection to our router, hence no internet. I went into the System, Device manager, to check the status. I could not find anything on the wi-fi card, just the standard network controller.

    I tried to open HP Wireless Assistant program, it would not launch.

    Can someone advise if it's a hardware problem, that the wi-fi card needs to be replaced?

    Thanks so much in advance!
  2. Matthew

    Matthew TechSpot Staff Posts: 5,261   +92

  3. tm5rto

    tm5rto TS Enthusiast Topic Starter Posts: 114

    Oh, yeah, I forgot to mention. The On/Off toggle in front is glowing amber, no matter which way I flip it.
  4. ComputerGuy55

    ComputerGuy55 TS Maniac Posts: 380   +8

    probably hardware issue.. Cable could have came loose, could have shorted possible. If it's amber that means it's recieveing no signal from the wireless card. Also try uninstalling and reinstalling the drivers for it. If however, like you said about, it is not in the device manager at all.. Then it's more then likely a dead card.. You can try taking it apart and reseating the wireless card, don't forget to ground yourself(hold something metal..) before touching the parts of the laptop.
  5. Tedster

    Tedster Techspot old timer..... Posts: 6,000   +15

    if your light is on, and you cannot see any signals, you have a hardware issue.
  6. tm5rto

    tm5rto TS Enthusiast Topic Starter Posts: 114

    Thanks, guys, I'll give it a shot
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