Emmalinauk
Posts: 13 +0
Hi
I'm not sure if I'm in the right place so have posted in another part of the forum as well, so apologies for duplication.
Anyway, my Norton picked up a "threat" and suggested I reboot, which I did. I now get a message that says:
"lsass.exe
The apllication failed to initialize properly (0xc0000005). Click OK to terminate the application"
When I click OK, the screen remains black and doesn't go any further.
I'm guessing that this is a virus of some sort so have tried to go into Safe Mode to remove it but on the boot screen it goes no further than:
multi(0)disk(0)rdisk(0)partition(2)\windows\system32\drivers\agpCPQ.sys
So I'm stuck! Where do I go from here - any ideas?
Thanks!
I'm not sure if I'm in the right place so have posted in another part of the forum as well, so apologies for duplication.
Anyway, my Norton picked up a "threat" and suggested I reboot, which I did. I now get a message that says:
"lsass.exe
The apllication failed to initialize properly (0xc0000005). Click OK to terminate the application"
When I click OK, the screen remains black and doesn't go any further.
I'm guessing that this is a virus of some sort so have tried to go into Safe Mode to remove it but on the boot screen it goes no further than:
multi(0)disk(0)rdisk(0)partition(2)\windows\system32\drivers\agpCPQ.sys
So I'm stuck! Where do I go from here - any ideas?
Thanks!