Machine Exception Error
- Thread starter Joscelin
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Route44
Posts: 12,015 +82
Well it is just after 9:00 p.m. here. No, no boredom here. If we can get this straighten out it will be well worth it. The reason I asked is because there is a way to test your system in a systematic yet time consuming way. Here is how it goes.
Unplug everything from your mother board except power connector, CPU, monitor, and your RAM. Turn it on. If you get restart issues than take out one stick of RAM. If stable put the stick back in.
Keep connecting one piece of hardware at a time such as your DVD drive. If no restart then add another piece of hardware such as your video card. Note the piece of hardware that you just attached if it restarts.
Am I making myself clear?
Unplug everything from your mother board except power connector, CPU, monitor, and your RAM. Turn it on. If you get restart issues than take out one stick of RAM. If stable put the stick back in.
Keep connecting one piece of hardware at a time such as your DVD drive. If no restart then add another piece of hardware such as your video card. Note the piece of hardware that you just attached if it restarts.
Am I making myself clear?
Hello again. I've been very busy last few days so i had no chance to test my PC.
Today i decided to test it further by following Route44's instructions but there was a little problem.
First of all, my mainboard apparently has no onboard video card. I never needed to use it before, so it was kind of funny to inspect my mainboard with the monitor's plug at one hand. So my solution to this problem was borrowing my housemate's video card. I knew it worked fine and since my own video card could be causing the problem that seemed like a good solution.
After installing my friend's video card and it's driver, i decided to see if it worked fine. And it did, for 3 hours. I ran Video Stress Memory Test, got no errors and the computer seemed to work fine. I was almost sure that my video card was failing, but after 3 hours i installed the new video card, pc restarted. I started windows on normal mode again, just to see it restart after 5 minutes. (2 restarts and no BSOD's or minidumps)
After that, i decided to do as you told me, keep PSU, CPU, Hard Drive, RAMs and the monitor plugged and unplug everything else. The problem here was, the only piece of hardware that was left is the DVD-Rom.
I have unplugged it and testing the computer right now. It's been 10-15 minutes since i started and i will get back with results.
Today i decided to test it further by following Route44's instructions but there was a little problem.
First of all, my mainboard apparently has no onboard video card. I never needed to use it before, so it was kind of funny to inspect my mainboard with the monitor's plug at one hand. So my solution to this problem was borrowing my housemate's video card. I knew it worked fine and since my own video card could be causing the problem that seemed like a good solution.
After installing my friend's video card and it's driver, i decided to see if it worked fine. And it did, for 3 hours. I ran Video Stress Memory Test, got no errors and the computer seemed to work fine. I was almost sure that my video card was failing, but after 3 hours i installed the new video card, pc restarted. I started windows on normal mode again, just to see it restart after 5 minutes. (2 restarts and no BSOD's or minidumps)
After that, i decided to do as you told me, keep PSU, CPU, Hard Drive, RAMs and the monitor plugged and unplug everything else. The problem here was, the only piece of hardware that was left is the DVD-Rom.
I have unplugged it and testing the computer right now. It's been 10-15 minutes since i started and i will get back with results.
No, after i installed my friend's video card it ran fine for 3 hours, but then it restarted. I started windows normally and 5 minutes after the first restart, the pc restarted again. (Both restarts occured wiith my friend's video card installed)
I installed my own video card to my friend's case and it's been working fine for 9 hours now.
Finally, i did not get BSOD's in neither of the restarts, nor any minidumps were created.
I installed my own video card to my friend's case and it's been working fine for 9 hours now.
Finally, i did not get BSOD's in neither of the restarts, nor any minidumps were created.
It had been running on safe mode for a few hours. Then i wrote this message;
Right after that, blank screen and restart, on safe mode.
I unplugged everything as you told me, and the PC has been running without any restarts for the last 2 hours. I'm on my friend's computer right now.
Right after that, blank screen and restart, on safe mode.
I unplugged everything as you told me, and the PC has been running without any restarts for the last 2 hours. I'm on my friend's computer right now.
New test results!
I've been running the PC non-stop for hours with only CPU, PSU and RAMs installed and got no restarts. After 3-4 hours, i decided i've tested enough (Because it never got longer than 2-2.5 hours for the PC to restart) so i plugged Hard Drive. Just after 5 minutes the PC restarted. 2-3 minutes later, it restarted again. After the 5th restart, i shut down the PC.
Now i believe this test clearly shows us that there is something wrong with the Hard Drive. What bothers me is that i already tested the Hard Drive with SeaTools software earlier and it passed. To be exactly sure, i'll install my housemate's Hard Drive on my computer, as well as using mine on his. I'll have to wait until night for that test though, so i'm open to suggestions.
I've been running the PC non-stop for hours with only CPU, PSU and RAMs installed and got no restarts. After 3-4 hours, i decided i've tested enough (Because it never got longer than 2-2.5 hours for the PC to restart) so i plugged Hard Drive. Just after 5 minutes the PC restarted. 2-3 minutes later, it restarted again. After the 5th restart, i shut down the PC.
Now i believe this test clearly shows us that there is something wrong with the Hard Drive. What bothers me is that i already tested the Hard Drive with SeaTools software earlier and it passed. To be exactly sure, i'll install my housemate's Hard Drive on my computer, as well as using mine on his. I'll have to wait until night for that test though, so i'm open to suggestions.
Route44
Posts: 12,015 +82
Good diagnostic work. Sorry I didn't receive your previous message but I went to bed! 
My next instruction was for you to connect one piece of hardware at a time, reboot, and if no restarts occured then shut down and add another piece.
The problem may not be the harddrive itself but either the cable or where you connect the cable to the motherboard. If you have another cable for your harddrive switch them out.
Also, it might be your power connector isn't working properly. If your psu has another of the exact same kind connect that one.
My next instruction was for you to connect one piece of hardware at a time, reboot, and if no restarts occured then shut down and add another piece.The problem may not be the harddrive itself but either the cable or where you connect the cable to the motherboard. If you have another cable for your harddrive switch them out.
Also, it might be your power connector isn't working properly. If your psu has another of the exact same kind connect that one.
NO ITS NOT THE CABLE ITS NOT THE CPU NOR THE DVD NOR THE GRAPHIC CARD
I HAVE A SAME PROBLEM I READ ABOUT IT in OTHER FORUMS ITS THE HDD
trusts me you can hang all of these check disk programs on your di'' they arnt worth a dime
i wrote a whole novel what exactly happened to me but my laptop restarted the same your pc does so i dont have the nerves to explain again
i ordered a new hdd and its coming soon ...you can use your warranty ant ask for a new one it will solve your problems i assure you
Route44
Posts: 12,015 +82
Uh, excuse me, but with this error it can be any piece of hardware. if you bothered to read the 0x9C definition you would see that diagnostics rarely leads to a clear solution. Thus the tried and true standard steps including connecting one piece of hardware at a time.
I have seen the cause due to cpu, overclocking, cables, NIC cards, CD/DVD drives, motherboad and, yes, harddrives.
He did a harddrive diagnostic already and it came back with no errors. This doesn't mean that the harddrive isn't the issue but it behooves the OP to check the cable with the possiblity that the mobo connection may be the issue itself.
Hello again =)
After figuring out that the error occurs when the hard drive is connected, i decided it could be three things, the hard drive itself, the psu-hard drive cable or the motherboard-hard drive cable.
I had already tested my Hard Drive with SeaTools, so i was pretty convinced that the problem was elsewhere. Still, i wanted to be absolutely sure so i don't have to start from square one, so what i did was uninstalling my hard drive and installing it to my friend's case. I just removed my friend's hard drive and replaced it with my own, no other parts were removed/changed. I started the computer, opened a .jpg file and left it open for 5 hours (I had a class today) and when i got back, it was still on, no restarts. So i believe with that i can be %100 sure that the problem is NOT with the Hard Drive.
Since i already tried a different PSU before, i thought it might be the Motherboard-Hard Drive cable. So i installed my hard drive back to my own case, borrowed my friend's Motherboard-Hard Drive cable and started the computer. It restarted again.
So it's not the Hard Drive, it's not the Motherboard- Hard Drive cable and it's probably not the PSU (to be %100 sure, i'll try to get a third PSU to test) The only thing i can think of right now is motherboard, but unfortunately i have no idea how to test it.
What do you think about the situation Route44?
After figuring out that the error occurs when the hard drive is connected, i decided it could be three things, the hard drive itself, the psu-hard drive cable or the motherboard-hard drive cable.
I had already tested my Hard Drive with SeaTools, so i was pretty convinced that the problem was elsewhere. Still, i wanted to be absolutely sure so i don't have to start from square one, so what i did was uninstalling my hard drive and installing it to my friend's case. I just removed my friend's hard drive and replaced it with my own, no other parts were removed/changed. I started the computer, opened a .jpg file and left it open for 5 hours (I had a class today) and when i got back, it was still on, no restarts. So i believe with that i can be %100 sure that the problem is NOT with the Hard Drive.
Since i already tried a different PSU before, i thought it might be the Motherboard-Hard Drive cable. So i installed my hard drive back to my own case, borrowed my friend's Motherboard-Hard Drive cable and started the computer. It restarted again.
So it's not the Hard Drive, it's not the Motherboard- Hard Drive cable and it's probably not the PSU (to be %100 sure, i'll try to get a third PSU to test) The only thing i can think of right now is motherboard, but unfortunately i have no idea how to test it.
What do you think about the situation Route44?
I would appreciate it if you could link me that forum.
Route44
Posts: 12,015 +82
First, kudos to you. You are doing excellent work on your own. Good stuff. :grinthumb
Do you huave another motherboard connection for your harddrive? If so try that. Perhaps you could borrow your friend's harddrive and connect it to what is appearing to be your problem slot. If you can do this, what happens?
EDIT: I looked up your mother board and harddrive. The HD is SATA and your mobo has 5 Sata slots. So you have 4 others to choose from. Do you know how to access your BIOS?
Thanks Route44, i really appreciate that =)
I thought about installing my friend's hard drive to my motherboard early this morning but i was in a hurry so i completely forgot about that. My classes started this week and it's really exhausting. (9 am-4 pm) I'm really tired right now so i guess that'll have to wait until tomorrow.
Also i'm a little worried about that test, if it's indeed the motherboard, i'll probably have to wait a long time to get the new one from warranty (Things work REALLY slow in here) IF i get a new one that is. On the other hand if it's not the motherboard, we will probably get back to start.
I thought about installing my friend's hard drive to my motherboard early this morning but i was in a hurry so i completely forgot about that. My classes started this week and it's really exhausting. (9 am-4 pm) I'm really tired right now so i guess that'll have to wait until tomorrow.
Also i'm a little worried about that test, if it's indeed the motherboard, i'll probably have to wait a long time to get the new one from warranty (Things work REALLY slow in here) IF i get a new one that is. On the other hand if it's not the motherboard, we will probably get back to start.
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